hi guys..please help me..i play top eleven in facebook.. if i use chrome, my page stops in the initializing page and not loading any more..

if i use mozilla firefox, my game is loading but not connecting..i tried to wait for hours but its still moving..

its been a week that i experience this issue and still not solved..

i already tried to clear my cache both in chrome and firefox but nothing happened..
i also tried to restore my laptop but the issue is still not solved

PLEASE HELP..i'm using windows 8