i delete the cookies and reset the browser settings every time i get the error
it doesnt help!
here's a screen shot:
i will appreciate a solution to this problem.
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i delete the cookies and reset the browser settings every time i get the error
it doesnt help!
here's a screen shot:
i will appreciate a solution to this problem.
I had the same issue a couple of minutes ago as well... Just log in via FB and then try on T11 - worked fine for me
It is happening a lot to me too... 4-5 times last week and for a lot of time (one day it lasted for 10 hours)
it is not a computer problem because happens to a lot of players.it is not a browser problem because it happens to different browsers.it is not a flash problem because other games run well.it is not a connection problem because other pages and games open fine. So definitely is a problem at nordeus,maybe more players than they think and server goes busy.I can only play by smartphone (maybe thay have different server for this).
Please give a solution to this problem.
Could you tell me the exact time this happened? Did it happen at the time you wrote the first post?
happening to me as well about 3 times a day and for 2 hours at list..Quote:
Originally Posted by kustodian
please fix it, or add most of the computer options to the smartsphone app plz :) (like changing name, buying players with 10 tokens this stuff)
Just telling us that it happens a few times a day won't help much, you need to tell me the exact time when it happens, so that we can pin point the problem. Also we have daily maintenance every day on our servers which lasts for about hour and a half starting 2:00 GMT.Quote:
Originally Posted by eaert
it's like that since for 4 and half hours i sirsly don't know what to do anymore..Quote:
Originally Posted by kustodian
On which client, Facebook, Android or iPhone?Quote:
Originally Posted by eaert
facebook+topeleven website on my smartphone it works.Quote:
Originally Posted by kustodian
That is strange. So you get the exact same message as the topic started explained when you try to connect on Facebook/Topeleve.com. Could you make a ticket on Nordeus Support and provide your Facebook ID and the exact time when while you couldn't connect, so we can investigate further.Quote:
Originally Posted by eaert
ok, and it's still not logging.. i will send now, thanks of your help :)Quote:
Originally Posted by kustodian
I use the game on my iPhone as well, and it works fine usually. Every now and then i need to manually turn off the app and restart it so it will connect again.
I will write the exact time the next time it happens and i will share it here - as far as for today the game works fine for me.
When it doesn't work on the computer - it doesn't work on Facebook and neither in topeleven.com.
happened now: 14:18
same to me....any solutions?
Same to me, started at approximately 15:45 Kiev time
Same to me - today, yesterday, day before yesterday...
Can't log in via facebook 21:05 Beirut time please advise ?!!!!!
to me it is happening everyday in the evening, from hours 16-17 to 22-23
Try to update your flash player, try to log-in via personal computer insteed of a public one or try to logg-out from any mobile device......
If none of this works, you better contact nordeus......but most of the time it's the computer you're working on the problem