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From past 3-4 weeks i have been trying to communicate with top eleven support for a offer.
When ever i try to send a message/screenshot for 1st time it works and after that it crashes while sending 2nd message/screenshot.
Then again i reinstall top eleven and only it works for 1st message/screenshot.
If i do that every time, i am loosing all conversation with the support.
Any suggestion?
Hey Kundan,
We believe that there might be a technical issue between our support system and the Android 6 Marshmallow - we'll be updating and will be resolving this pretty soon. (Perhaps you are also running on this Android version?)
In the mean time I would like to manually open a ticket from our support channel with you Kundan. In order to do this I will require you to PM me:
1. A valid email address to which to forward my message
2. The User ID of your Top 11 account - find it in the "Settings" menu > then "Accounts" tab.
3. The screenshot evidence for the offer.
When you send me the required details I'll open a ticket with you and we'll proceed from there. :)