Ah the issues with the videos are still happening?

Just in case if you haven't guys, please write to our support team to report your complaints. Maybe it's something to do with specific videos that are available in your respective countries. The agents will be able get some tech data and system specs of the devices you're trying to watch the videos on and then forward all of it to the devs. Don't know, maybe it's the videos but it might be the devices themselves.

Thank you for continuing to report these tho!