Problem with accessing Help in TE, Video offers and free tokens

[Voldara]

Hey Ash

Seems like you tried everything in your power to fix the issue. :/ And it still there.

In such case please contact our support team either here or via the '?' in the app and report the problem with the adds.

As for the Free Token offer, if you completed it successfully and still didn't receive your Tokens, contact their support, due to the fact that only they have the ability to track you actions after you click on the offer and leave the Top 11 app.

[Jult52]

How do you clear the cache in an iPad?

[nikolgiorgos]

How do you clear the cache in an iPad?

I only have android but somewhere in settings ?
a gearwheel ?

[Ash Kenton]

Even the support team struggled with my issue and they still are. Clicking in game help shuts down the game