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Hello Everyone,
We've found a bug with the Football Association tournament this week. :(
The outcome of this bug is that all matches are being registered as walkovers due to one of the two competing teams not having enough players to start the match with - The message is incorrect.
We really apologize for this issue guys. We're working to resolve this asap.
UPDATE
The issues has been resolved.
Thanks jeeves. Disappointed especially so soon after last bug plus tactics bug plus auctions. My association needs 19 points to stay in platinum may well get relegated due to this bug. We will be pushing for compensation. Not happyQuote:
Originally Posted by Jeeves
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Do you fix this at current weekend? Or will you fix it before next weekend like last time?Quote:
Originally Posted by Jeeves
Because... it matters, if I'm to attend at the games or not.
I expect similar to last timeQuote:
Originally Posted by nash123
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You should re-match for us.
Thank
Ain't gonna happen. All they can do is fix another bug within a week and compensate yet againQuote:
Originally Posted by Fin
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Our association is 74 points from reaching Platinum for the 1st time.
Given our opponents, we are confident of reaching the points needed.
Now, because of this bug, it is taken out of our hands.
This is not done Nordeus!!!!!
We have strategized and played for many weekends, all to reach this goal of making it to Platinum.
I can speak on behalf of all the members in my FA.
If this bug costs us our shot at Platinum, Nordeus has 6 less users to worry about starting Sunday.
PS: This is the 2nd time association weekends have been spoiled due to a bug in an update.
Nordeus really needs to work on testing the updates before rolling them out.
How can a change in auction system cause issues with TACTICS or ASSOCIATION matches.
Really poor software guys!!!!
I dont want tokens, I want rematch on sunday.
Me too... but if Jeeves says asap... it also could mean, fix come during this weekend. That's why I'm asked.Quote:
Originally Posted by RogLloyd1975
Will be too late 4 my association as lost 1st leg 12 6. 2nd leg 1400
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WTF giving us tokens!!!
Our association already safe in Platinum but we can't get more points as we needed it.
We have to get much points so it will be easier for us when u reduce 20% at new season.
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I'll repeat myself,they don't give a f***,as one of the admins said on another post "it's not the end of the world" so don't have any expectations .
I wasted green and blue packs to be given 4 losses in an association id describe as my easiest opponent for some time in the platinum division meaning no disrespect to my opponent but over the two legs id have got through comfortably which would have been nice as normally im up against associations with 4 or 5 players stronger and ive only just been making it with enough points to stay in the platinum division so this 100+ points id potentially have won could impact me next month.
I notice how the bug always favours my opponent which makes it worse when its always going against you.
Woke unexpectedly at 6am so ended up staying up after only a couple hours sleep for an association starting at 8am which was not even played.
Disgusted....
My association game was v chinese 4am uk time. I was awake and lost sleep wasted greens 4 this rubbish
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asap==as soon as possible
asap!=immediately
bye bye asso weekend
Hey again!
The issues has been fixed!
just in time for my assos, it worked normally
Fixed maybe yes, but we lost the semifinal because of your bug. This is unfair as we need the points. How will this be compensated . rematch? tokens , extra points for all??Quote:
Originally Posted by Jeeves
Jeeves what about games already played?Quote:
Originally Posted by Jeeves
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The matches should be rescheduled for later today...
Reschedule for match already playQuote:
Originally Posted by Jeeves
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Answer from support:
Hi Manager,
We are very sorry for the inconvenience caused.
The issue has now been resolved and it shouldn't happen again.
We are currently looking into potential compensations for all users affected and will keep you posted.
Thank you very much for your understanding.
Thanks for the prompt resolution guys!!!Quote:
Originally Posted by Jeeves
And How about the previous match ?Quote:
Originally Posted by Jeeves
Do I need to give them the handicap ?
3 pts VS 12 pts , Mean that we need to win all 5 match for Final round lol. Very good resolve.
*** Please understand that everybody need to do fair game. Not like this.
***No need to give me f.....g token , I don't need that !!!!
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Guys please follow up any input you may have on this matter in this thread here.
Thread closed.
