Error Connecting

Since yesterday, after server restart or daily/seasonal maintenance, every time I try to train my players I got following error, even now its going more worse, every click it's showing lost connection :(

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What a shame :mad:

Logged in but can't logged or join the match, after several attempt when join the match it's already 75' min passed :mad:

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Is that only me facing problem: connection, loading etc.
last half an hour, keep refreshing but still taking way too long to load the game :(

Come on Nord, 15 min left to start my cup match and still game can't load :( :( :(

more details ?
mobile, tablet (ios- android) , pc (what browser) ?

any actions ?
clean memory, update browser, reinstall the game ?

All platforms: iPad, iPhone, web (chrome, Firefox).

iOS little better than web.

Hey ibangali,

Sorry to hear about this. When you're on iOS, can you try switching your connection source? Do you still have trouble connecting on data & wifi?

Quote:

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Originally Posted by SausyFC

Hey ibangali,

Sorry to hear about this. When you're on iOS, can you try switching your connection source? Do you still have trouble connecting on data & wifi?

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What do you mean by switching connection source please?

like when I'm in home I use my iPhone or iPad with home network (wifi), even I turn off wifi for my phone and use LTE phone own network, still same problem.

Yes still I'm having loading issue, connectivity etc.

For example, if I use iOs game take almost a min to load, and if I use web its more than that, even above error message pop up [post # 1] ; when I click that 'ok' or tick mark its start to loading again from begging, and keep doing that couple of time then load once :(

I clear my browser cache, delete app, reinstall, try my best to do but still having problem; I don't have login problem, only game taking way too much time to load or keep refreshing then loading.

if I try to train my players it lost connection or if I go to fixture page from home then it lost connection too and start again loading pain :(

Quote:

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Originally Posted by ibangali

What do you mean by switching connection source please?

like when I'm in home I use my iPhone or iPad with home network (wifi), even I turn off wifi for my phone and use LTE phone own network, still same problem.

Yes still I'm having loading issue, connectivity etc.

For example, if I use iOs game take almost a min to load, and if I use web its more than that, even above error message pop up [post # 1] ; when I click that 'ok' or tick mark its start to loading again from begging, and keep doing that couple of time then load once :(

I clear my browser cache, delete app, reinstall, try my best to do but still having problem; I don't have login problem, only game taking way too much time to load or keep refreshing then loading.

if I try to train my players it lost connection or if I go to fixture page from home then it lost connection too and start again loading pain :(

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Thanks for this info. Yeah I meant switching from wi-fi to LTE in your case. Can you please PM me your Manager ID? I'll forward it along to our team.

Sent, check your mail please.
thanks