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  Click here to go to the first staff post in this thread.   Thread: Error Connecting

  1. #1
    Pro ibangali's Avatar
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    Error Connecting

    Since yesterday, after server restart or daily/seasonal maintenance, every time I try to train my players I got following error, even now its going more worse, every click it's showing lost connection

    Error Connecting-error-connecting.jpg

    Error Connecting-connection-closed.jpg
    Last edited by ibangali; 06-25-2017 at 02:51 PM.
    I can fight against a real player but can't fight against game engine (troll).
    Trolling ruin the game fun and all efforts.
    We play for fun not frustration.

  2. #2
    Pro ibangali's Avatar
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    What a shame

    Logged in but can't logged or join the match, after several attempt when join the match it's already 75' min passed

    Error Connecting-connection-closed-1.jpg

    Error Connecting-connection-closed-2.jpg
    I can fight against a real player but can't fight against game engine (troll).
    Trolling ruin the game fun and all efforts.
    We play for fun not frustration.

  3. #3
    Pro ibangali's Avatar
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    Is that only me facing problem: connection, loading etc.
    last half an hour, keep refreshing but still taking way too long to load the game
    I can fight against a real player but can't fight against game engine (troll).
    Trolling ruin the game fun and all efforts.
    We play for fun not frustration.

  4. #4
    Pro ibangali's Avatar
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    Come on Nord, 15 min left to start my cup match and still game can't load
    I can fight against a real player but can't fight against game engine (troll).
    Trolling ruin the game fun and all efforts.
    We play for fun not frustration.

  5. #5
    Greek Forum Moderator nikolgiorgos's Avatar
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    more details ?
    mobile, tablet (ios- android) , pc (what browser) ?

    any actions ?
    clean memory, update browser, reinstall the game ?
    ibangali likes this.
    Καλώς ήρθατε στο Ελληνικό φόρουμ
    http://forum.topeleven.com/%CE%93%CE...%B4%CE%B1.html

  6. #6
    Pro ibangali's Avatar
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    All platforms: iPad, iPhone, web (chrome, Firefox).

    iOS little better than web.

  7.   Click here to go to the next staff post in this thread.   #7
    Administrator SausyFC's Avatar
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    Hey ibangali,

    Sorry to hear about this. When you're on iOS, can you try switching your connection source? Do you still have trouble connecting on data & wifi?
    ibangali likes this.

  8. #8
    Pro ibangali's Avatar
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    Quote Originally Posted by SausyFC View Post
    Hey ibangali,

    Sorry to hear about this. When you're on iOS, can you try switching your connection source? Do you still have trouble connecting on data & wifi?
    What do you mean by switching connection source please?

    like when I'm in home I use my iPhone or iPad with home network (wifi), even I turn off wifi for my phone and use LTE phone own network, still same problem.

    Yes still I'm having loading issue, connectivity etc.

    For example, if I use iOs game take almost a min to load, and if I use web its more than that, even above error message pop up [post # 1] ; when I click that 'ok' or tick mark its start to loading again from begging, and keep doing that couple of time then load once

    I clear my browser cache, delete app, reinstall, try my best to do but still having problem; I don't have login problem, only game taking way too much time to load or keep refreshing then loading.

    if I try to train my players it lost connection or if I go to fixture page from home then it lost connection too and start again loading pain
    Last edited by ibangali; 06-27-2017 at 08:45 AM.
    I can fight against a real player but can't fight against game engine (troll).
    Trolling ruin the game fun and all efforts.
    We play for fun not frustration.

  9.   Click here to go to the next staff post in this thread.   #9
    Administrator SausyFC's Avatar
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    Quote Originally Posted by ibangali View Post
    What do you mean by switching connection source please?

    like when I'm in home I use my iPhone or iPad with home network (wifi), even I turn off wifi for my phone and use LTE phone own network, still same problem.

    Yes still I'm having loading issue, connectivity etc.

    For example, if I use iOs game take almost a min to load, and if I use web its more than that, even above error message pop up [post # 1] ; when I click that 'ok' or tick mark its start to loading again from begging, and keep doing that couple of time then load once

    I clear my browser cache, delete app, reinstall, try my best to do but still having problem; I don't have login problem, only game taking way too much time to load or keep refreshing then loading.

    if I try to train my players it lost connection or if I go to fixture page from home then it lost connection too and start again loading pain
    Thanks for this info. Yeah I meant switching from wi-fi to LTE in your case. Can you please PM me your Manager ID? I'll forward it along to our team.

  10. #10
    Pro ibangali's Avatar
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    Sent, check your mail please.
    thanks
    I can fight against a real player but can't fight against game engine (troll).
    Trolling ruin the game fun and all efforts.
    We play for fun not frustration.

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