Reconnect / Connect on mobile Apps (iOS and Android)

[Markus Tröszter]

Hi Markus,

Sorry to hear about this. Is it happening on the same screen do you know?

Also, try giving the apps a reinstall. Let us know if that does the trick.

I re-installed it on the iOS and the android tablet, no success so far, still same problem.

[SausyFC]

I re-installed it on the iOS and the android tablet, no success so far, still same problem.

Hmm, and is it happening on one particular screen? I see you mention during Live Matches as well, but is it by chance occurring in a more or less similar way?

Trying to get to the bottom of the crashes. Any further info helps.

[Markus Tröszter]

Hmm, and is it happening on one particular screen? I see you mention during Live Matches as well, but is it by chance occurring in a more or less similar way?

Trying to get to the bottom of the crashes. Any further info helps.

Step by Step:

Iam in the "team" screen, editing my team. Then i go to home screen to view my opponent, clicking on the "game preview" button -> then a spinner shows up "reconnecting" and i get the Intro Screen of Top11.
After this it get stuck with the message i mentioned above. So i have to close the app (square icon, close app by swiping it "away") and restart it by opening app again.

This also happens during a game, not always but sometimes, most when i just watch the game, then after 3-5 minutes i go to the tactic screen, edit my tactics or bring in some subs, then it reconnects.

Mostly, until i finished the procedure from above, the game is over....