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  Click here to go to the first staff post in this thread.   Thread: Problem top eleven tokens

  1. #1
    Rookie Peter Lecht's Avatar
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    Problem top eleven tokens

    Hey guys, once again.
    Peter here,
    I thought Tapjoy is the only provider having problem now it seems like Fyber, Supersonic, TokenAds and TrialPay is having problem as well.
    I completed one offer yesterday from Fyber
    after conpleting i didn't receive any tokens.
    Minutes ago, i did survey from TrialPay (the only provider i have been using all these while without any problems), completed but haven not received my tokens yet.
    Sent the email, just waiting for them to reply.

    Anyhow, i'm just afraid that because the other day i sent Tapjoy emails furiously, Tapjoy might have told the rest of the providers not to reward me with anything.

    so now, what should i do?

  2. #2
    Moderator dave1311's Avatar
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    I would just email them again (politely). Did you send screenshots the first time?
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  3. #3
    Rookie Peter Lecht's Avatar
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    Quote Originally Posted by dave1311 View Post
    I would just email them again (politely). Did you send screenshots the first time?
    the second time, because the first time there wasn't a way for me to attach file.
    here it is,
    i sent an attachment of this
    i really hope this will be sufficient.

    https://ibb.co/c6L876

  4.   This is the last staff post in this thread.   #4
    Administrator SausyFC's Avatar
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    Quote Originally Posted by Peter Lecht View Post
    Hey guys, once again.
    Peter here,
    I thought Tapjoy is the only provider having problem now it seems like Fyber, Supersonic, TokenAds and TrialPay is having problem as well.
    I completed one offer yesterday from Fyber
    after conpleting i didn't receive any tokens.
    Minutes ago, i did survey from TrialPay (the only provider i have been using all these while without any problems), completed but haven not received my tokens yet.
    Sent the email, just waiting for them to reply.

    Anyhow, i'm just afraid that because the other day i sent Tapjoy emails furiously, Tapjoy might have told the rest of the providers not to reward me with anything.

    so now, what should i do?
    Hi Peter,

    There can sometimes be a slight delay after completing offers. As dave mentions, emailing their support on their offer wall is a good way to inquire, they'll be able to investigate.

    SausyFC

  5. #5
    Rookie Peter Lecht's Avatar
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    Quote Originally Posted by SausyFC View Post
    Hi Peter,

    There can sometimes be a slight delay after completing offers. As dave mentions, emailing their support on their offer wall is a good way to inquire, they'll be able to investigate.

    SausyFC
    Hey, SausyFC,
    Thank you , i still haven't got anything yet.
    But it's alright, i had given up.
    Thank you so much .