Strange request

[Temidayo_]

Yes, support does request individual manager ID numbers in dishing out compensation.

Source: It's happened to my assoc in the past. I'm VC of my assoc and it was I who reported the problem. Support requested IDs in dishing out compensation to other members.

[Altiplano]

Thanks Temidayo. Nordeus have indeed credited my account with compensation. BUT only after the association captain submitted my ID.