Hey Sqltom,

This is an old issue that was fixed actually. So I'm not sure what's causing it.

The system we use for communication between support and the players, called Helpshift, was supposed to go through a short maintenance. But the most that could have happened during that period would be a downtime and no issues with sending shots. :/

I'll ask around and see if I find anything.
Mean while can you tell me what's exact model of your device?