Don't sync with facebook

[littlegasik]

The game does not see friends with fasebook. Tell me how to fix this?

[nikolgiorgos]

The game does not see friends with fasebook.

all ? some of them ?
how many TE friends you have ?

[littlegasik]

All. 21

[Lex]

Hey @littlegasik,

Could you check the Top 11 Settings, more specifically Social Accounts. Is your Facebook Session expired by any chance?

Btw, you can PM me your Manager ID (also found in Settings), and I can take a look.

[littlegasik]

This social Accounts screen

[littlegasik]

TE Manager id 100001121276765
Facebook Manager Id Fe EL

[Lex]

Alright, looks like the issue isn't stemming from an expired session or anything. This leads me to believe that either you or your friends have enabled a sort of Privacy Setting, prohibiting your TE club from being displayed in friends lists. Please take a look through your Privacy Settings on FB for Apps and Games, and ask your friends to do the same.

I'm curious about this, so feel free to let us know if you found a specific Setting that you had to enable/disable to fix this.


And just to add, I would also recommend going through the following steps as well:
1. Log out of your FB account from the browser(s) on your PC.
2. Log out of Top 11.
3. Log into Facebook with the "Fe EL" account - make sure it's the right one, if you have multiple profiles.
4. Log into Top 11 via Facebook.

[littlegasik]

i did everything what you recommend, and does not help. I check from abother account and nothing changed

[littlegasik]

I did everythin what you recommend, does not help. I check from another account and there same problem

[Lex]

Interesting. When did you connect to Facebook and did you have any FB friends in the list in the beginning? Just trying to get a grasp of the issue.

Can you send me the IDs of your buddies that you can't see in your friends list? Any idea if they can see you in theirs?