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Thread: Tokens not getting credited for sale of players

  1. #1
    Dreamer
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    Unhappy Tokens not getting credited for sale of players

    Hi Admins,

    I am suspecting that there is something wrong with one of my accounts.
    I have sold at-least 6 players since yesterday for a total of approx 50 tokens.
    However, my account is not reflecting these tokens.
    The "Watch a Free Video" button is frozen since a few days as well.

    Also, the option to contact in-game support is not present on my account.
    This is strange because this is happening only on 1 of my 2 accounts.
    The 2nd team is getting the tokens, ads and has the "Start a new conversation" button to contact support in-game.

  2. #2
    Greek Forum Moderator nikolgiorgos's Avatar
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    Καλώς ήρθατε στο Ελληνικό φόρουμ
    http://forum.topeleven.com/%CE%93%CE...%B4%CE%B1.html

  3. #3
    Dreamer
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    Thanks Nik.
    Filed a query for the same yesterday.
    Been over 36 hours and no response yet.
    Hope some one from the forum can look into this.

  4. #4
    Greek Forum Moderator nikolgiorgos's Avatar
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    They are very busy lately but I guess they will respond soon.
    Meanwhile, try to clean cache-memory or to re-install the game.
    It helped me in a problem I had.
    rogerniceguy likes this.
    Καλώς ήρθατε στο Ελληνικό φόρουμ
    http://forum.topeleven.com/%CE%93%CE...%B4%CE%B1.html

  5. #5
    Dreamer
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    Super duper busy I guess.
    3 days and no reply in sight.
    It’s pathetic that such issues creep in due to an “update”.
    Eight years and such a shambolic product... just shows a lack of direction from those driving the product.