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  Click here to go to the first staff post in this thread.   Thread: Tokens free not received

  1. #1
    Newbie
    Join Date
    Sep 2018
    Posts
    1

    Tokens free not received

    Hello,

    You had a promotion in “Top Eleven” game to win free tokens.
    "If you hit the 100K power in “Final Fantasy XV: A New Empire” you win more than 400 tokens"
    I already hit and did not receive anything….

    Attached Screenshot with the receipt/proof.
    Tokens free not received-img_0001.jpg
    Thank you.
    Paulo Ribeiro

  2.   This is the last staff post in this thread.   #2
    Dreamer Voldara's Avatar
    Join Date
    Dec 2016
    Posts
    351
    Hey @Feiras !

    Please make sure you open the offer wall of the provider, from which you took the offer, and submit a support request there.

    Only providers, who have all the data about the successful (or unsuccessful) completion of any of their offers, are able to check their system and see what went wrong. If everything checks out they will add your reward right after that.