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Hi,
Since today the first day of the new season , each time i try to view a manager' profile , it opens and it reload endlessly ...
I had to close the app then ...
I try many things like clear cache , make update , desinstall and install top eleven and even facebook .
But the bug is still active .
I try to contact the help center but have no answer from them ...
Best regards
Hi Kaizer,
I've tried to re-create on iOS and web browser and I am able to see Manager profiles. Can you please provide more info on specific device/where you're trying to access a Manager profile in-game?
Thanks for any info and apologies for the inconvenience,
SausyFC
Hi Sausy
Both android app from smartphone and tab do the same bug ( samsung s7 and galaxy tab a6 )
Both samsung device with latest android version .
But when i play with another account it works perfectly ...
So i think about a problem with my main profil ...
So , i update today with the 7.8 version and the bug is still here :mad:
Can you try one thing for me Kaizer? My guess it is has something to do with special characters in your club name (the stars in your case). Can you change your club name and try again? If it is working with your other clubs, this is my theory. I can refund you the token after you try.
Ok i use 5 Tokens to change my club name , it doesn't work.
I'even try to change my association name , it doesn't work...
It is very strange , i am the only one reporting this kind of problem , i mean on the forum , maybe not at the custommer service .
And the customer service didn't reply me yet ... it makes 3 days i contact them ...
It doesn't work meaning you can't change the name? Or doesn't work meaning it doesn't fix the opponent screen reconnections?Quote:
Originally Posted by Kaizer Franz
It doesn't fix the opponent ( or friends ,ect ... ) screens reconnection
I am still waiting for a response from Nordeus's customer services !!!!
EDIT : Sausy , can you find an expert of your company to work on my case please ?!!!
A part of my problem is also ( found this today only cause i don't play at all this event or section ) , i have no access to the national team , when i click on it it reload endlessly too ...
Hey ! What's going on ?
It makes one week and my problem still exist !!!
What do devellopers do ?
I don't have any updates yet I'm afraid for either issue Kaizer. I will follow up as soon as I do. Sorry for this.Quote:
Originally Posted by Kaizer Franz
Day 17 of the season , so it makes 17 days i am the only one on this forum to complain about this sort of bug i have ...
Is it a conspiracy against me or what ???? :rolleyes:
I will have the whole season with this bug ?????
Come on Nordeus !! What are you really doing with my account ????
Really , i think you are kidding me because now i have a new issue with Halloween contest.
Indeed when i get on the contest it put me straight on the last step of the last level .
I am only at level 2 step 2 and it's impossible to progress in this contest despite i have 3 tickets to do it.
So , a whole season not being able to visit other manager's profile and now my Halloween contest is killed by you . Only 2 days left before the contest end ...
Thank you so much Nordeus for having so much attention to me lol
the Halloween contest has a bug for many managers, not only you.
you mean you can play vs Uruguay and win it ?Quote:
Indeed when i get on the contest it put me straight on the last step of the last level
good :p
No i can't ...Quote:
Originally Posted by nikolgiorgos
This issue should be resolved with the release of 7.10.2. Please keep me posted if anyone continues to experience this reloading.
