Videos crashing App

[rogerniceguy]

Still? Others are reporting they're working now. Can you confirm?

Just tested working now thanks Sausy

Sent from my SM-G930F using Tapatalk

[SausyFC]

Just tested working now thanks Sausy

Sent from my SM-G930F using Tapatalk

Cool thanks Roger

[SausyFC]

We're turning off one provider for the moment while we investigate, please keep me posted if the crashes are still occurring.

[talisman]

@SuasyFC, it's ALL of them... and it's still happening...

[SausyFC]

@SuasyFC, it's ALL of them... and it's still happening...

Thanks for the followup, we are just turning it off now, so please try again in a few minutes.

[SausyFC]

Merging these two threads as they're the same issue.

[talisman]

@SausyFC I managed to get a couple of videos to play now. Thanks for now...

[Richie72]

same problem all day yesterday but working ok now

[SausyFC]

Thanks talisman and Richie, it seems we've identified the issue. I'll follow up once those crashes are sorted.

Appreciate the help.

[Buster Keaton]

The vids still dont work still blocking the greens

in those 24 hours you need to clear cache everytime and restart then you get a few vids but the green still blocked in the morning

in the morning you can do only 1 x2 bonus training the second activated but dont react (sometimes the game is losing connection

the greens occurs late in the evening

if you are training then a condition bonus /vids popsup if you dont have enough condition if you cancel that and look at the greens packets its still blocked

then you need to close the game clear cache and start the game again then you have the chance the greens are unlocked to collect them. its al very weird and very disturbing

hope there wil be a fix soon