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  Click here to go to the first staff post in this thread.   Thread: Video playback error

  1. #11
    Newbie
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    May 2018
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    Video playback error-img_0024.jpg

    Video playback error-img_0022.jpg

    I am still getting the same issue consistently, any news on a permanent fix?

  2. #12
    Newbie
    Join Date
    May 2018
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    Video playback error-img_0026.jpg

    I have now had the same error 12 out of the last 15 videos I've attempted to watch

  3. #13
    Famous
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    Oct 2016
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    1,229
    Video playback error-image.jpg


    Even when I try to close the video it just reverts back to a stuck advert that won't resume.
    Amazon. Great marketing.
    Nordeus. Top Eleven deleted AGAIN.

  4. #14
    Famous
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    Oct 2016
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    I give up. Keep your videos. Keep your rewards.
    Somebody tell me when things are working again? Thanks.

  5. #15
    Famous
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    Jan 2015
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    France
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    Please help ! Cannot stand this anymore. This morning, it took me 3 hours to watch the b... 25 videos just because this silly add kept popping up on and on. Every time it appears, not only I don't get any reward but the game crashes and I have to restart it. At the end, only one winner: Nordeus. Since we have now this stupid 24 h rule, I am wasting precious time and eventually, I'll lose one day worth of greens.

    Video playback error-screenshot_20181127-092131.png
    Kaizer Franz and Der_Ryan_M like this.

  6.   Click here to go to the next staff post in this thread.   #16
    Administrator SausyFC's Avatar
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    Sep 2016
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    We're working on getting these identified. Apologies for the inconvenience.

  7. #17
    Newbie Imaqbman's Avatar
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    Jul 2018
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    The problem with rebooting my phone when I use the app is still unfixed with this update.
    Last edited by Imaqbman; 3 Weeks Ago at 06:01 PM.

  8. #18
    Famous
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    Quote Originally Posted by SausyFC View Post
    We're working on getting these identified. Apologies for the inconvenience.
    I know I shouldn't, but I can't help myself. Sigh........
    The Amazon one that I posted was probably for an ad that works fine 9 times out of 10. So wtf happened to the one in the screenshot? Also I've had the same advert that I see over and over for Amazon without problems crash the app this afternoon. I just knew it was going to crash, something about the way the ad loaded (?), and sure enough 5/6 seconds in I was looking at a black screen with no exit. Delete, reinstall.
    There sometimes seems to be no reason to why crashes happen..........apart from trying to farm.

  9. #19
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    Mar 2017
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    Berlin
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    There are still problems with the videos. When is that finally back in order? that takes already at least 1 week.

  10.   Click here to go to the next staff post in this thread.   #20
    Administrator SausyFC's Avatar
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    Quote Originally Posted by Leedsmariner View Post
    Click image for larger version. 

Name:	IMG_0026.jpg 
Views:	46 
Size:	72.5 KB 
ID:	113284

    I have now had the same error 12 out of the last 15 videos I've attempted to watch
    Hey Leedsmariner,

    For the next time you see this type, can you please tap the little square/link that says AdChoices in the top left and tell me which website opens? This will help us find out which provider has these videos.

    Very sorry for this nagging issue.

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