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  Click here to go to the first staff post in this thread.   Thread: Game start causes mobile freeze-crash.

  1. #1
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    Game start causes mobile freeze-crash.

    Hey everyone i'm using a Doogee Mix 2 mobile phone with 7.1.1 android and the latest update on the game.

    Opening the game causes my touch screen + open/close screen button to stop working (Nothing more can be done in-game or anywhere)
    I have to continuously press it, in order for the phone to reset otherwise nothing is done.

    I've tried :

    Clearing the cache of the game.
    Uninstall - reinstall the game.
    Factory reset of the phone.

    That's it i suppose. Any ideas?

  2. #2
    Famous
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    Maybe move the game to the memory card...

    Maybe the phone memory is not enough??

    Hope you get it working again mate.!

  3. #3
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    Quote Originally Posted by maloukees View Post
    Maybe move the game to the memory card...

    Maybe the phone memory is not enough??

    Hope you get it working again mate.!
    Tried that too.. phone memory is 6 gb ram and 64 rom (most of it is free)
    :/

  4. #4
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    Clear the catch of other app's like facebook maybe other apps are still open and eat memory out what makes it to much???

  5.   This is the last staff post in this thread.   #5
    Administrator SausyFC's Avatar
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    Hi lefwar, Sorry to hear about this. Was it just this update that started causing problems?

  6. #6
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    Quote Originally Posted by maloukees View Post
    Clear the catch of other app's like facebook maybe other apps are still open and eat memory out what makes it to much???
    Cache clearance is done manually everyday and it's never more than 300-400mb. After restarting the phone and running top eleven, not many apps use memory
    so it's impossible to fill 6 gb of it.

    Quote Originally Posted by SausyFC View Post
    Hi lefwar, Sorry to hear about this. Was it just this update that started causing problems?
    I've played the game again after 1-2 years and this is a new phone so i dont really know if the problem is caused after the latest update :/

  7. #7
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    Maybe recently installed an other app what might cause the problem??

    Many apps like facebook messenger are always on, for notifications, that is one of the things I directly switch off..


    You use facebook on the phone, maybe try to use facebook lite??

    Can you log in your account in a computer or other phone, just to make sure it is your phone what is the problem and not the TE account?

    Just thinking out loud.