seems everyone is same no explanation
Printable View
seems everyone is same no explanation
no Asso token rewards from last season
Hi thanks for help my team is upper hopton I'd 100008514696545
Please guys contact the support via in-game link or opening the Form throutgh the Link that we have here in the Bugs and Technical issues Forum, there's a sticky thread that opens the Form directly.Quote:
Originally Posted by Simon lee
despite the ingame support reply where they said we will get our tokens soon... nothing has happend.
Are we expected to forget what we owed?
terribly disappointed with this game.... been playin too long for this to happen.
The ingame support doesn't do anything. I got the same answer twice, but still no token. It's just ridiculous, I don't even know what to do. It's been almost a week now and still quite many players, me included, did not receive their association rewards.Quote:
Originally Posted by khris
I really do not understand. I had the same problem like two years ago and they fixed it immediately!!
What's now? Players are not part of the business anymore? :D
Really disappointed....
Hi Managers!
Thanks for your report!
First of all we would like to apologize for the delay handling this current case. Unfortunately we would take more time to accurately check your claim, this is why as a token of our appreciation for your patience and understanding, we are crediting you the token amount you are claiming.
Despite the fact that at this moment we can’t give you a concrete answer about your case, we would like to take the opportunity to remind you that there are two main criteria to get FA token rewards:
1) You must finish the League among Top 8 ranking
2) Your Association must remain in the same division or get promoted to a higher one
We will work on this report further so we make sure such experience doesn’t happen at the end of this current season.
Kind regards,
Elijah
Can you spare 2 minutes and rate the experience you received with our support team? You talk, we listen :)
Sendt fra min SM-G955F med Tapatalk
Well sounds like - we don't know if you are lying, here are your tokens so shut the f up...
Sendt fra min SM-G955F med Tapatalk
so u got ur tokens??? well thats something...Quote:
Originally Posted by FINO ALLA FINE
Hello,
Thank you for contacting us.
We are sorry to hear that you experienced such a situation. Please be advised that unfortunately if your Association did not retain its spot in the Platinum Division and was relegated to Gold Division 1, this is the reason you did not receive a token reward from the Associations Tournament. Please have in mind that when an Association is being demoted tokens are not being awarded.
We hope that you will have the chance to claim back your spot in the Platinum Division during the new season of the Tournament of the Associations.
Please do not allow this situation to dishearten you. We clearly see that you have a quality Association capable of claiming the victories and the trophies you are after. We wish you best of luck in your upcoming matches.
Please do not hesitate to contact us if we can be of further assistance.
Can you spare 2 minutes and rate the experience you received with our support team? You talk, we listen :)
Kind regards.
Andy
************
So if you are in platinum u get 100 tokens, and in gold u get 50 tokens... but if u drop from platinum to gold u get 0 tokens....
HahaHaha what a load of nonsense this game has become...
Basically rich get richer... sorry Nordeus, but NO!
Admins, why wasnt my post alowed?
Hi TI.MATER,Quote:
Originally Posted by TI.MATER
This has always been the case, I'm afraid relegation doesn't qualify you for division rewards of the division you enter. Apologies for the confusion.
No response from top eleven support regarding token purchase. Slbplumbing please respond
Hello i am still waiting for my tokens.
I cant use in game support because it isnt functional for me.
My id: 8646515458422515618
Thank you.
I ve reported it directly.Quote:
Originally Posted by Vpedrou
Same problem for our association. We have stayed in Gold 1 the last many seasons, but haven't received the 50 tokens for staying in the last two seasons.
Still nothing.
Still nothingQuote:
Originally Posted by khris
Gosh!!! This is sad. We tried so hard to be in gold 1 and now when you expect to get 50 tokens and you receive non. And after the update, to get bonus training it takes forever and nice move on the negotiations. And now this bug of not receiving token??? Why are we even playing then?
Sent from my Mi A1 using Tapatalk
Same here. Stayed platinum, finished second in the league and as of now no tokens received :(((
Mismo problema ascendimos a oro 1 y no hay fichas
Same here, gonna write on support I guess
I play all association game, not leave aasociation, and i am champion in my league,and assosication keep in same level,but i don't get token today(even no mail send to me), and all my assosiation member,too
Its not fix... you say and lian say also, this has been corrected...
Now many are still experiencing it, this time I'm also hit...
My FA : kuda Fairytale , promot to platinum
All member not receive a reward, even though up level.
🤨🤨🤨🤨🤨
Same here
Here we go again
Same....
Here also! Won the first place in leave. My asso finished at Gold 1. No tokens received.
Please resolved it ASAP
Manager name: Bora88Bora
brgames88@gmail.com
Same here. Won the league, association promoted in gold 1, no tokens
Here we go again , another season end , another problem with tokens from association. None of my asso teammates got any tokens and we stayed in platinium. I don't know their league placements but I don't think it's a "won the league" problem .
How to PM you ??Quote:
Originally Posted by SausyFC
Has anyone else not been receiving tokens from there association tournaments. I’ve had 2 in a row now since they brought the new top 8 finish in.
I haven’t received mine and should have. More problems. Had to post yesterday about us being given 50pts instead of 100 for winning the tournament, and today not even any tokens. How are we supposed to play this game with so many things wrong with it now. Really does take the fun away when you have to contact support about pretty much every aspect of the game now.
Sent from my iPhone using Tapatalk
Hi everyone,
There can be a latency in getting the division reward popup from the season, so please keep checking back. Regardless, I'm looking into it now and will update as soon as I have info.
Had the same issue here. Qualified for Gold 1 division and finished in top 8 in the League and no one in our Association has been paid tokens.
There is still a number 1 next to the Association menu in the game. Everyone in our Association are still waiting to be paid out as well.
This has only started since they changed it to top 8 finish,they need to sort it or there’s gonna be a lot of people lose interest in the game !!!
I have got my 100 tokens for reaching Platinum, but a friend in the same association hasnt got theirs......whats going on?
No Tokens Awarded me and my association :)) come one man...
Closing this thread until I have more info. I believe the issue has been identified. Thanks for your patience, I hope to update soon.