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Thread: Ad videos not working properly

  1. #1
    Rookie Washandje FC 2016's Avatar
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    Ad videos not working properly

    Hello

    Since the new season i have problems with watching videos everyday. Only a few appear each time. The game also has trouble loading the videos. The first days of the season i could 15-20 greens with watching videos (normal 25 greens) but after that it's getting downwards. Sometimes i can get 1 or 2 greens then 5 min later another 1. I have already installed the game again. It didn't change anything.

    Please try to fix this problem. Greens are very essential for my team and training.
    Manager of Club Brugge KV (Level 74)

    43x League winner - 12x runner up
    17x CL winner - 3x runner up
    2x Super League winner
    14x CUP winner - 7x runner up
    2x Supercup winner

    4x Treble

    2nd team FC Washandje until level 25 (FB account linked to team removed )
    Trophies: 16x League - 6x CL - 2x CUP (1 treble)

  2. #2
    Moderator milpol's Avatar
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    Clear cache, log-in log-out, restart your pc-phone. If the problem continues, then dm sausy
    For official in-game help please refer to Top Eleven Support here.
    I upload top eleven content on my YouTube Channel.

  3. #3
    Rookie Washandje FC 2016's Avatar
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    I know, clearing the cache sometimes works but not always. I have done it before, worked for a day or a few days then the problem occured again. We will see how long it works now. I think it's because of the new updates there are some problems.
    milpol likes this.
    Manager of Club Brugge KV (Level 74)

    43x League winner - 12x runner up
    17x CL winner - 3x runner up
    2x Super League winner
    14x CUP winner - 7x runner up
    2x Supercup winner

    4x Treble

    2nd team FC Washandje until level 25 (FB account linked to team removed )
    Trophies: 16x League - 6x CL - 2x CUP (1 treble)

  4. #4
    Moderator milpol's Avatar
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    Maybe. Keep us in touch
    For official in-game help please refer to Top Eleven Support here.
    I upload top eleven content on my YouTube Channel.

  5. #5
    Famous KenoticFC's Avatar
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    I have had problems since the beginning of the year honestly. I seem to get ads only during 12:00. Sadly I can't
    always watch videos while I am at work.
    Well just another reason that is piling up and making me want to quit.

  6. #6
    Rookie Washandje FC 2016's Avatar
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    As expected the problems returned yesterday. After watching maybe 10 videos i lost connection and when i started the game again the videos did not load. Later in the evening i could watch a few videos but no more than that.
    Manager of Club Brugge KV (Level 74)

    43x League winner - 12x runner up
    17x CL winner - 3x runner up
    2x Super League winner
    14x CUP winner - 7x runner up
    2x Supercup winner

    4x Treble

    2nd team FC Washandje until level 25 (FB account linked to team removed )
    Trophies: 16x League - 6x CL - 2x CUP (1 treble)

  7. #7
    Famous
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    Oct 2016
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    Yes I am.Ad videos not working properly-image.jpg




    And the reason I want to continue playing from THIS device is because

    Yet again your ad providers are providing a piss poor service

    That continually crashes on iOS.

  8. #8
    Famous
    Join Date
    Jan 2014
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    I have had maybe max 2 greens a day since end of last season, cant get the x2 training bonus so new update looks like it's going to be a nightmare.
    Not worth playing the game without greens each day.

  9. #9
    Moderator milpol's Avatar
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    Quote Originally Posted by gogs67 View Post
    I have had maybe max 2 greens a day since end of last season, cant get the x2 training bonus so new update looks like it's going to be a nightmare.
    Not worth playing the game without greens each day.
    Where do you live?
    For official in-game help please refer to Top Eleven Support here.
    I upload top eleven content on my YouTube Channel.

  10. #10
    Famous
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    Quote Originally Posted by milpol View Post
    Where do you live?
    In the UK

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