I’m pretty sure that I won the top scorer event last season. Now it’s the new season and I cannot find the event to claim my prize. Any suggestions?
Printable View
I’m pretty sure that I won the top scorer event last season. Now it’s the new season and I cannot find the event to claim my prize. Any suggestions?
totally the same for me. i even called a RL Friend and asked him but he received it and got the +30% Finishing skill.
The event payout was exactly 4 hours 30 min ago after it disapeared for me. (i could be wrong though if the 2nd Place would have scored 6 goals in last match he would pass me). But since i dont know how to see the Results of the Event or Last Seasons matches or anything. Maybe im wrong and u can?
I have already such a ****ty mood since Fyber and Ironsource owe me over 2000 TOKENs and now this arghhh
Quote:
Originally Posted by Guido van den Berg
Should it be... in the events page... if Im right...Quote:
Originally Posted by Daref
Hey guys,
We're looking into this issue at the moment. Please PM me your Manager IDs in order to investigate it further.
Same here Liam. I've PM'd you my manager ID
Thanks
you can not just PM me Lian saying i didn't join !!! I did, like i do every season !!! i want my prize please. another Nordeus bug ? TOUGH ! i want my prize
I got the same answer from Lian. I did not do anything else than in previous seasons. I won top scorer events before and I could always claim the prizes as intended. This time the event just disappeared.
Quote:
Originally Posted by Richie72
The main point is now to be 100% sure you've been registered to the event... this occur every season, some managers forget that it works by, joining the event - winning the top -claiming reward....then ofc. can exist a issue...Quote:
Originally Posted by Guido van den Berg
yes that is a weak and pathetic PM he sent, thinking that it resolves the issue. blaming managers instead of dealing with the real issue. is that how you work Lian ? i'll await better answer from you pal. i want my prize. deal with it pleaseQuote:
Originally Posted by Guido van den Berg
i join at the beginning of every season khris. i have won top scorer for the past 12 seasons. an event i take very seriously. I expect a proper answer from Lian. how weak and cowardish of him to PM managers saying they didn't join. the truth is he can't be bothered sorting it out for us ? come on, deal with it and issue us our prizes !!!!Quote:
Originally Posted by khris
Lian, you have not responded on PMs and in this thread for a day now. Are you planning to give more information?
A new top scorer event has started. I'm watching very closely at the screens. I may add screenshots later if I have the chance.
The home screen states: "Top Scorer Challenge" "In progress" and has a "View" button.
I click the View button. A pop up opens, but I do not get a "Join Challenge" button on the low-right corner of the screen. Instead, I see a Training button.
Now my question: how on earth do I join this event?
For those who wonder why I know about the "Join Challenge" button: I have two accounts. On my second account I got a "Join Challenge" button and I was able to join the event there. On my first account no button appeared.
LIANQuote:
Originally Posted by Lian
How is your investigation going ? Waiting waiting waiting...... i will not go away
Sorry for the late reply guys,
@Guido if you press the view button and then see the screen with the rewards and the training button that means that you've joined the event.
@Richie I've PMed you.
That's exactly what I did last season. How come that I cannot claim the reward now?Quote:
Originally Posted by Lian
I 've read about this issue in some other posts too but it's not a general bug (not for every one).
But because they and we are not sure if joined the event (and the support cannot go back in the previous season data) I think it's good to keep a screenshot last day of the season.
At least to get the greens and some compensation from support.
Nik, please tell me. How am I supposed to join when there is no join button? It is quite obvious that some users do not get this button. I can only guess about the reason, since I did not develop this game. Seeing the Training button is not sufficient, although Lian says so. I saw this button many times last season and I see it right now. This season again, I did not join the event, since I did not push the non-existing button.Quote:
Originally Posted by nikolgiorgos
some steps
1) Have the latest update/version
2) This event starts usually the 3rd day of the season.
3) f you don't see it (bellow the main screen with the upcoming match, check the meny button "Events"
If you don't see it there too, ask communities (forum, TE fb groups) if there is a contest this season (sometimes there isn't).
4) If there is this event, clean cache or re-install the game.
If still there isn't any event for you, send a ticket to support.
5) Day 28 of the season, keep A. a screenshot proving that you have joined the event (must see "Training" instead of join).
6) Keep b. a screenshot with the Top 5 of your League.
7) Day 1 of the season, must see the "Claim" button (it ends day 2, late night).
If cannot see it, check also the Events menu.
If not, repeat step 4) , also sending the A. and B. screenshots.
Compensation from support ? For 30% finishing skills only ? How they gonna do that ? That would be around 500 greenpacksQuote:
Originally Posted by nikolgiorgos
Also Niko I use a pc so always the latest version and i take this event very seriousl and win it every season for the past year. It's a bug and I want my prize, end of story
Nick, you don’t read well what I wrote before on this thread. No problem, I will tell it again.
I see the event. That is not the problem.
I have 2 accounts. I logged into the game on both accounts using the same device. First account had no join button, but directly showed the training button. Second account had a join button. After I pressed the join button, the training button appeared.
The bug is that the join button does not appear on my first account. This did not happen last season and also did not happen this season. I’m pretty sure that my first account is not registered as joined for this event. Lian should be able to check this, since he seemed to be able to check this afterwards for last season.
Nik, tells you how F**ked up the game is when you have to do all that . my god my god what a mess this game is in !!!!!!!!!!!!Quote:
Originally Posted by nikolgiorgos
bless you Niko. I feel sorry for all the moderators on this forum nowadays. The game is so F**ked, so many bugs, so many unresolved issues, everyone moaning about how bad this game has become that even you poor moderators are struggling to come up with answers cos developers are screwing you over too, not giving you feedback, so yes i understand you Niko, you come in peace and i feel for you tooQuote:
Originally Posted by nikolgiorgos
There are two fails here.
I play the game from 2014 and people were asking to play TE without fb so nordeus added the option to play with g account.
Then FA started, million g accounts created also to take advantage on some tricks (loans, friendlies, nego-mutants).
Every month we had update and there it was that many bugs started.
The second fail is that this event should be a permanant feature, not to join and claim every season.
Also should give 10 tokens as a prize like as it started.
This sounds logic but don't forget that more than the half of the TE Leagues are abandonedQuote:
Originally Posted by Ποσιδονας
so I guess they don't want to give those prizes in auto-playing.
yes niko but an abandonned team is very unlikely to win top scorer eventQuote:
Originally Posted by nikolgiorgos
Remember that you still have to claim your prize. An abandoned team will never do that. There is absolutely no reason for this misterical 'registration' for these kind of events. It adds nothing to the whole thing.Quote:
Originally Posted by nikolgiorgos
And besides that, it's also not working for some users, since they do not see the registration button at all.
Our dear friend Lian assured me that I'm registered for this season's top scorer event. I will certainly contact him afterwards, when I will not be able to claim my prize once again. And I will also keep asking him to perform this check for as long as the registration exists and there is no in-game feedback about the user being registered for the current event.
Closing this thread as there are several replies in violation of forum rules. Feedback is welcome, but please be respectful.
Saucy closed the thread without explaining what infractions had occured. I didn't see any disrespect in comments. All I was met with was Lian not assisting us with the problem and seeing it through so we got our rewards.
CLOSED THREAD is a pretty sad thing to do as it means you have failed to participate with our mis-fortunes. Well done Saucy and Lian. Thanks for nothing
@Guido, the forum rules don't allow to share publicly the private conversations that one keep with the support, and this includes the privacity between PMs with the Admins/Devs if exist, so, I have to unapprove the post in a way that, it will stay visible entirely for the mods/admins staff, and I quote the following part of your reply to stay visible, at least for now.Quote:
Originally Posted by Guido van den Berg
I can understand perfectly the frustration, still actually I guess nothing can be done, but think that, if there's a mistake/bug, this thread will allow to track the issue and check out in a definitive way if theres something there affecting some accounts.
i think it's disgusting that Saucy pops along and closed the last thread claiming it was cos of infractions in our posts ? there was nothing sinister at all. the truth is he closed the thread cos of his incomptence and that of Lian too . False promises and lies. well done again. keep up the crap workQuote:
Originally Posted by khris
Kris, there was nothing that could not be shared publicly in Lian’s pm. His post was actually quite nice, although it did not contribute anything to a possible solution. I do not understand why he keeps sending me pms in the first place. I prefer discussing this matter openly. As you stated yourself, more people experience the same problem. Closing threads and removing posts does not help the debate. It is impossible for others to understand what this is about, with two different threads and incomplete posts. In my opinion, as a moderator you are not doing a very good job here.
So I’m asking you kindly, please re-open and merge the threads and restore my post.
I've merged these threads.
Previous one was closed as the thread was related to issues that were being dealt with in PM and included infractions related to Section 2: courtesy and respect. I've reopened now, but let's please keep it respectful and on topic and please keep PMs between those you're working with to sort it. We're trying to get to the bottom of it. :)
Now, to the matter of whether or not you've joined the event @Guido: If you see the training button, then you've joined the event as Lian mentioned. Is it possible that you had already joined on both of your accounts this season? Seeing the training button is an indication that you've joined the event, but I take the feedback that it could include some other indicator of having signed up (some text saying you've joined, etc). We've forwarded this on to the team.
For Richie, as I understand you've been communicating with Lian in PM about your issue and further info about your specific case will be delivered there. But for the future, the event only stays visible into the new season if you have the prize to claim up until the new league campaign begins.
I apologize for the confusion here.
Quote:
Originally Posted by Guido van den Berg
https://forum.topeleven.com/misc.php?do=showrules
3. Privacy
Private communications between forum members, moderators, Top Eleven employees, and affiliates or partners of Top Eleven should remain private.
Forum Content placed in public channels must not include copies of private communications, including (but not limited to) support tickets, emails, private messages and chat logs.
Just to clarify where's the point I'm talking about.
Bravo Khris, you've just openly admitted that this game is corrupt through and through. that's why you moderators and admin PM us ? to cover up and tell us in secret ? well i'm sorry but i think every member on the forum should be allowed to be made aware of issues. a corrupt rule wow and hide embarrassementsQuote:
Originally Posted by khris
You are just making your own story and interpretation. And be sure that the reason why we the mods answer many questions/discussion that we receive via PM, isn't to expose publicly these messages.Quote:
Originally Posted by Richie72
It's compatible, keep a respect for the private conversations, and point&discuss openly any issue. Do you want me to start opening posts and doing copy/paste of all PMs I have? really you want me exposing people like this?
And yeah, the public response, could be the same as the private message, but IMO thats about courtesy, is that simple, there's no need to convert this in something personal against the person who try to help you.
interpretate it as you wish Mister Khris. should not be asking us to PM our problems (only confidential things like manager ids). Not being allowed to solve problems openly on the forum and forced to do it in PMs shows you prefer to hide stuff. AmenQuote:
Originally Posted by khris
Sorry for the intrusion in this thread, but I just have to say that if the intended forum rules have been violated within this thread, then the forum rules should be rewritten.
In my reading, which I believe is faithful to what the rules actually say, the following post would be a violation:
-----‐-----------
Liam answered me with the following PM
《follows quoted Liam's PM》
-------------------
But the following, which happened in the thread, is clearly not a violation in my reading:
-------------------
Liam answered that I had failed to join
-------------------
I, for one, would happily have "violated" the rules in this way if needed, so I believe that, if It's the intended meaning, rules should be rewritten to the effect that devs' and mods' PMs and support tickets should not be quoted, nor summarized, nor probably even mentioned.
Inviato dal mio SM-A750FN utilizzando Tapatalk
This is T11 forum for the members, not to report and solve bugs and problem.
Sometimes goodwill Sausy and Lian try to help members by asking their ID and investigate, but it's not their duty.
This time they messed with Richie,
Be careful next time guys.
And close that thread again.
