Big issue!can’t log in!

Why the players in China can not log in after updating the newest version? At the earliest, you canceled the Chinese customer service support, and later we can't recharge, and now we can't log in directly. Did Nordeus have completely considered giving up the Chinese market? We must now use a VPN to play games normally. On behalf of the majority of Chinese players, please give us an explanation!

Have you contacted Support about this? I’m not aware of any reason why you guys would have issues logging in.

It looks like all the IP address from China mainland are blocked by TE.

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Originally Posted by seagull

It looks like all the IP address from China mainland are blocked by TE.

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yeah，it seems that.But we are not sure it was because of nordeus or government.

could you fix this P1 issue?

Quote:

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Originally Posted by gemini013

Why the players in China can not log in after updating the newest version? At the earliest, you canceled the Chinese customer service support, and later we can't recharge, and now we can't log in directly. Did Nordeus have completely considered giving up the Chinese market? We must now use a VPN to play games normally. On behalf of the majority of Chinese players, please give us an explanation!

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Politic and coronavirus, i guess