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Thread: Big issue!can’t log in!

  1. #1
    Newbie
    Join Date
    Mar 2017
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    6

    Big issue!can’t log in!

    Why the players in China can not log in after updating the newest version? At the earliest, you canceled the Chinese customer service support, and later we can't recharge, and now we can't log in directly. Did Nordeus have completely considered giving up the Chinese market? We must now use a VPN to play games normally. On behalf of the majority of Chinese players, please give us an explanation!

  2. #2
    Moderator dave1311's Avatar
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    Have you contacted Support about this? I’m not aware of any reason why you guys would have issues logging in.
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  3. #3
    Rookie
    Join Date
    Jul 2018
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    55
    It looks like all the IP address from China mainland are blocked by TE.

  4. #4
    Newbie
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    Mar 2017
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    Quote Originally Posted by seagull View Post
    It looks like all the IP address from China mainland are blocked by TE.
    yeah,it seems that.But we are not sure it was because of nordeus or government.

  5. #5
    Rookie
    Join Date
    Jul 2018
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    55
    could you fix this P1 issue?

  6. #6
    Addicted
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    Quote Originally Posted by gemini013 View Post
    Why the players in China can not log in after updating the newest version? At the earliest, you canceled the Chinese customer service support, and later we can't recharge, and now we can't log in directly. Did Nordeus have completely considered giving up the Chinese market? We must now use a VPN to play games normally. On behalf of the majority of Chinese players, please give us an explanation!
    Politic and coronavirus, i guess