Printable View
After waiting since Day 1, i saw a high priced 18 y/o 98% ST. Joined the bidding war and finally won!
But my joy was short lived as my new ST is missing from my squad! I had all the fireworks notification that i won the auction, i received the notification in my inbox that i signed the player, but somehow he's not in my squad. My tokens and cash were not deducted too!
Any idea if this is a recurring issue? What's the point of bidding if the transfer doesn't materialize?
Same problem, posted a couple minutes ago.Quote:
Originally Posted by naimcyk
Sent from my iPhone using Tapatalk
There seems to be some problems with TE at the moment. I've been disconnected several times now and was just recently asked to download an updated version. Try to re-install.
With that being said, I too acquired a player 30-60 minutes ago, and he's available in my squad.
yup i did update the latest version, my player still wasn't there. what a bummer!!
My app is updated....nothing changed
Sent from my iPhone using Tapatalk
That's a bummer. Contact customer support and provide screenshots of the winning bid/auction.
I think the player should be visible on your squad when the current bug are sorted out. If not, contact support.
Yeah, I was just thrown out of the app again. Seems to be some problems or maintenance going on.
Game has been ****ty lately.
1) Can't attend matches
2) Can't sub players or change tactics during matches
3) Now, auction players got missing
What else can we expect coming?
well, I got my tokens taken also ...Quote:
Originally Posted by naimcyk
Yeah now me too. Tokens taken but player not given. Big time con job by Nordeus - daylight robbery!Quote:
Originally Posted by Pacurar
Calm down before jumping into conclusions. I'm sure Nordeus will fix it. They won't resort to taking your tokens just like that. Get in touch with them. Everytime I've contacted them with an issue, they've resolved it instantly. I have but great customer service experience with them.
I bet they don't have bugs when it comes to take the money.
Got in touch, and I have to wait 48 hours for a response.Quote:
Originally Posted by Arphaxad
Yes, that's normally how it works. It's 48h maximum. If they're experiencing bugs it may take some time. If not, I'm sure they'll get in touch shortly.Quote:
Originally Posted by Pacurar
Yup i reported too. Waiting 48hours.
I had a bad experience with CS last season for the Sponsor Event task. I had a player who gained a star/level, but it wasn't added into the task count. Contacted support team, but they took 5 days to respond, and by the time they understood the problem, the event had ended. They offered me 3 morale boosters as compensation, which i declined out of frustration. (anyhooo...i completed the task by pumping greens to another player)
Purchased another player without any problems. Seems as if only some managers are experiencing this bug.
Good for you, they gave you 3 morales. I got issues with completing the Special Sponsor, they didn't record my goals and they didn't add my win for a day. I complained and they responded after the event was over. They offered me nothing but apologies :(