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  Click here to go to the first staff post in this thread.   Thread: Issue connecting to Facebook

  1. #1
    Newbie
    Join Date
    Dec 2018
    Posts
    6

    Issue connecting to Facebook

    Hello managers,

    I am in desperate need of some help. I've been playing this game for about a year without any problems. Ever since I downloaded the latest version of the game I've been experiencing a really weird bug.

    First off I have multiple accounts and only one of the accounts has this bug.

    When I try to log in to my account I get the following error message:

    "There seems to be an issue connecting to Facebook! Please try again later. If the issue continues contact top eleven support in main menu".

    I've tried contacting FB and top eleven but had no response. I am really hoping some one can help me out. There's multiple people experiencing this bug as I found a couple threads on top eleven Facebook pages.

    Thanks in advance.
    kazye5 likes this.

  2. #2
    Newbie
    Join Date
    Dec 2018
    Posts
    6
    Bump.. still not able to log in..

  3.   This is the last staff post in this thread.   #3
    Administrator SausyFC's Avatar
    Join Date
    Sep 2016
    Posts
    1,617
    Hi CR1994,

    Sorry to hear about this. Have you tried clearing the cache/cookies on your device? Is it occurring on multiple devices?

    Thank you for any more info,

    SausyFC

  4. #4
    Newbie
    Join Date
    Dec 2018
    Posts
    6
    Hi SausyFC,

    I've tried clearing the top eleven cache or do you mean the whole device? It's happening on multiple devices (phone and laptop).

    Thanks

  5. #5
    Newbie
    Join Date
    Dec 2018
    Posts
    6
    Really need some help.. been going on for more than a week now. Filled in a form and contacted nordeus support in game. There must be a solution..

  6. #6
    Newbie
    Join Date
    Dec 2018
    Posts
    6
    Still no solution.. bump.

  7. #7
    Famous Ποσιδονας's Avatar
    Join Date
    Oct 2015
    Posts
    1,888
    clear the cache of your facebook app too.

  8. #8
    Newbie
    Join Date
    Jun 2020
    Posts
    2
    I have the same issue and I also cleared all the cookies from browser and facebook and nothing...
    I see that a lots of users have this issue and no one has a response for it

  9. #9
    Newbie
    Join Date
    Jun 2020
    Posts
    1
    Same, cant connect TE to FB and having the same error message