i have the same problem, i ordered 1000tokens for the price of 82.38€ and the payment was excepted, however i didnt received my tokens!!! I did it already yesterday

14/05/2013 0015 BETALING MET BANKKAART - 82,38 EUR
Valuta : MET KAART 6703 04XX XXXX X400 1
14/05/2013 SMART2PAY.COM INTERNET
14-05-2013