Video offers not loading

[Lian]

Hey guys,

Sorry to hear about this. Can you give me more details is the video taking long after you already pressed to start it or the button is showing dots and loading still?

[Anarşi]

Hey guys,

Sorry to hear about this. Can you give me more details is the video taking long after you already pressed to start it or the button is showing dots and loading still?

the first 3-4 minutes is searching for a video. you are waiting the field is then monitored without any problems.

[Lian]

Hey guys,

Thank you for your feedback. We're looking into fixing this at the moment. Will get back to you as soon as we know more.

[United2019]

Hey guys,

Sorry to hear about this. Can you give me more details is the video taking long after you already pressed to start it or the button is showing dots and loading still?

It takes minutes for the free icon to become active.
Even when it does, it does one of three things...
1. Freezes up at the beginning of the ad,
2. Freezes up at the end of the ad,
3. Completely quits out of the game, forcing a restart.

Nonetheless, EVERY result means no reward, so I have to use boosts I’ve saved, instead of the generous free ones from nordeus.

FIX THIS!!!!