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  Click here to go to the first staff post in this thread.   Thread: Video offers not loading

  1.   This is the last staff post in this thread.   #11
    Administrator
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    Hey guys,

    Tthe issue with the video ads loading time has been fixed. Please check back and let me know if everything is working as usual now.

  2. #12
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    Quote Originally Posted by Lian View Post
    Hey guys,

    Sorry to hear about this. Can you give me more details is the video taking long after you already pressed to start it or the button is showing dots and loading still?
    It takes minutes for the free icon to become active.
    Even when it does, it does one of three things...
    1. Freezes up at the beginning of the ad,
    2. Freezes up at the end of the ad,
    3. Completely quits out of the game, forcing a restart.

    Nonetheless, EVERY result means no reward, so I have to use boosts I’ve saved, instead of the generous free ones from nordeus.

    FIX THIS!!!!

  3. #13
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    Quote Originally Posted by Lian View Post
    Hey guys,

    Tthe issue with the video ads loading time has been fixed. Please check back and let me know if everything is working as usual now.
    No it has not been fixed.

  4. #14
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    Quote Originally Posted by Topèlevens¥<ks View Post
    No it has not been fixed.
    Better now thank you. Shouldn’t happen though.

  5. #15
    Rookie rememberthegirl2009's Avatar
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    Quote Originally Posted by Der_Ryan_M View Post
    There seems to be another Issue with videos right now. Yesterday it took very long for me to load the first Video, after that Videos were running fine.
    Now today in the morning the first Video just will not load and I can't do bonus Training x2 because of it. It looks like the game is searching for a Video forever...

    My friend has the same Problem. Anyone else? Android btw
    Before you watch the videos, you should clear cache of the game first.
    Heavy weight of game cache can delay video running.

    Sent from my TECNO LD7 using Tapatalk
    dave1311 likes this.

  6. #16
    Newbie Dek675's Avatar
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    [QUOTE=Topèlevens¥

    Sorry this is still not fixed and is actually worse today. The app is crashing every time a video advert attempts to load and is now crashing mid game.

    Have deleted and reloaded the app on my iPad and still the same. I have 4 games scheduled today and my team is out of energy.

    Come on guys get this fixed!

    Otherwise a good game that keeps me busy


    Sent from my iPad using Tapatalk

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