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  Click here to go to the first staff post in this thread.   Thread: Didn’t receive my 7 rest package from ground building

  1. 11-09-2020 #1
    Tales Kuo
    Tales Kuo is offline
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    Join Date
    Apr 2020
    Location
    Taipei, ROC
    Posts
    49

    Didn’t receive my 7 rest pack from ground building

    Today I didn’t receive my 7 rest pack from ground building.
    Before I check the assistant, I have 52 rest pack.
    After a new game day update and I should receive 7 rest pack (4 days gift) but I didn’t, even the windows show it has be release.

    Didn’t receive my 7 rest package from ground building-rest.jpg

    In fact it was happened several times in last season.
    Please kindly check this BUG and release my 7 rest pack return to me soon

    My game ID is 8646511799273077817.
    Last edited by Tales Kuo; 11-09-2020 at 07:03 AM.
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  2. 11-09-2020   This is the last staff post in this thread.   #2
    Lian
    Lian is offline
    Administrator
    Join Date
    Jun 2017
    Posts
    567
    Hi,

    Sorry to hear about this. Please reach out to our support through the ? in the game and they will be able to investigate exactly what happened. And let them know about all the details just as you did here.
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