Tapjoy ads fail to load, waited two minutes, had to force close Android app and restart to get another company's ad. Please troubleshoot and resolve.

PS--I have registered several complaints concerning Tapjoy ad issues, and this seems to fall on deaf ears. FIX THIS NOW.Tapjoy Video Ads not loading-screenshot_20201111-183155_top-eleven.jpgTapjoy Video Ads not loading-screenshot_20201111-183326_top-eleven.jpg