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  Click here to go to the first staff post in this thread.   Thread: Bought premium but did not receive it

  1. #1
    Newbie
    Join Date
    Dec 2020
    Posts
    1

    Exclamation Bought premium but did not receive it

    Hi,

    Yesterday I bought the premium sponsorship. The money is gone from my bank account, but still no premium rewards..

    Please advise.

    Thanks!

  2.   This is the last staff post in this thread.   #2
    Administrator
    Join Date
    Jul 2020
    Posts
    110
    Quote Originally Posted by Grievouz77 View Post
    Hi,

    Yesterday I bought the premium sponsorship. The money is gone from my bank account, but still no premium rewards..

    Please advise.

    Thanks!
    Hi Grievouz77,

    Thanks for getting in touch! So sorry to hear that. Our support team will be able to look into it and assist you. If you haven't already, please reach out to them with this report and your Manager ID through the "?" in-game.

    Best,
    Taliyah25