“Support” not really supporting anymore (if ever)

How far and fast down the toilet is stupideleven going?

I got this laughable and disappointing email message today from nordeus support:

“This email address (support@helpshift.com) will not be monitored for activity. Thank you for helping us to resolve your issue as quickly as possible“

Quote:

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Originally Posted by Topèlevens¥<ks

How far and fast down the toilet is stupideleven going?

I got this laughable and disappointing email message today from nordeus support:

“This email address (support@helpshift.com) will not be monitored for activity. Thank you for helping us to resolve your issue as quickly as possible“

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And the email that directed me to just responded this:

“Thank you for contacting us at Helpshift. However, we do not provide support for our customers' mobile apps that use our platform for support services.”

What a moronic game. Any response from our “developers”?

Hello,

Can you please provide more info about the platform you used to contact support? Was it through the "?" in-game or using the web form? Thank you for further info.

I used email.

The in game ? doesn’t let me post screenshots.

Quote:

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Originally Posted by Topèlevens¥<ks

I used email.

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Thank you for this. You went through this contact form?

I used that exact form.