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  Click here to go to the first staff post in this thread.   Thread: “Support” not really supporting anymore (if ever)

  1. #1
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    “Support” not really supporting anymore (if ever)

    How far and fast down the toilet is stupideleven going?

    I got this laughable and disappointing email message today from nordeus support:

    “This email address (support@helpshift.com) will not be monitored for activity. Thank you for helping us to resolve your issue as quickly as possible“

  2. #2
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    Quote Originally Posted by Topèlevens¥<ks View Post
    How far and fast down the toilet is stupideleven going?

    I got this laughable and disappointing email message today from nordeus support:

    “This email address (support@helpshift.com) will not be monitored for activity. Thank you for helping us to resolve your issue as quickly as possible“
    And the email that directed me to just responded this:

    “Thank you for contacting us at Helpshift. However, we do not provide support for our customers' mobile apps that use our platform for support services.”

    What a moronic game. Any response from our “developers”?

  3.   Click here to go to the next staff post in this thread.   #3
    Administrator SausyFC's Avatar
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    Hello,

    Can you please provide more info about the platform you used to contact support? Was it through the "?" in-game or using the web form? Thank you for further info.

  4. #4
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    I used email.

  5. #5
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    The in game ? doesn’t let me post screenshots.

  6.   This is the last staff post in this thread.   #6
    Administrator SausyFC's Avatar
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    Quote Originally Posted by Topèlevens¥<ks View Post
    I used email.
    Thank you for this. You went through this contact form?

  7. #7
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    I used that exact form.