Server Down?

[No more]

This morning wasn’t any issue when I paid 21.99 for the f*** boost lab!!!


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Exactly, you nailed it.

I am done with these thieves. Their game froze on me and I allegedly “purchased” a coach. When I contacted support they got heavy handed and greedy and said I could only get a refund if I released the player. So they want me to give up a player I invested over 200 tokens so I can claim a refund is if 88 tokens for a purchase I never made in the first place. A shakedown by these greedy scumbags. One scam after another with bottom 11 and support is completely useless, must work on commission of paid for screwing over customers .

[GP78]

Exactly, you nailed it.

I am done with these thieves. Their game froze on me and I allegedly “purchased” a coach. When I contacted support they got heavy handed and greedy and said I could only get a refund if I released the player. So they want me to give up a player I invested over 200 tokens so I can claim a refund is if 88 tokens for a purchase I never made in the first place. A shakedown by these greedy scumbags. One scam after another with bottom 11 and support is completely useless, must work on commission of paid for screwing over customers .

That’s whit what the come up as compensation!!


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[HeavensAAA]

And a follow-up of the official response earlier: We're aware of the importance of the season day. Please follow this thread for more info soon.

So Nordeus are claiming that they are aware of the importance of the season day - assuming the developer understands its own game in how important both CL finals are to managers (it goes without saying the hard work and how tough it has been for that manager to win all the matches to get there) and also how important the association semi-finals are to associations and its members (when the difference of getting through semi for a 2nd spot for the 25 points vs 3rd place’s 10 points could be all the differences in successful promotions or maintaining in the current division for seasonal T rewards).

So what is Nordeus going to compensate all the managers (especially those managers who have lost CL finals due to this bug)?

Or just the standard copy-and-paste ‘we are really sorry about the inconvenience caused’ would be the best ever apology provided to managers as if managers should all be jumping up and down celebrating in fireworks with this non-apology?

We managers all deserve a little bit better, at least.

And 10 each of red and blue packs are of the same importance of season day.

Where are our fireworks to celebrate with this 20 extra packs?

[scalle]

Got nothing on my pc,why?Only for foon?

[CanGooner91]

Still waiting. Can't log in!

[Lian]

Still waiting. Can't log in!

Hey @CanGooner91

We've pushed the fix for connection issues. Please check again and let me know if everything is looking good now.

Really sorry about the inconvenience caused. :/ Thank you for your understanding.

[GP78]

Hey @CanGooner91

We've pushed the fix for connection issues. Please check again and let me know if everything is looking good now.

Really sorry about the inconvenience caused. :/ Thank you for your understanding.

Lost 50 tokens from my account since this morning...didn’t used them...what could have happened?


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[minamino]

And 10 each of red and blue packs are of the same importance of season day.

Where are our fireworks to celebrate with this 20 extra packs?

i can't even find my compensation ! i click GO and arrive at a page to buy GREENPACKS !!!!! wtf

[No more]

Lost 50 tokens from my account since this morning...didn’t used them...what could have happened?


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Hope I am wrong but this sounds very similar to what happened to me 4 days ago. Don’t think I ever experienced more frustrating customer service, completely unhelpful. In the end I lost out on 88 tokens 378 colored assets, let me correct that, only 358 after the 20’free ones. I sincerely wish you luck in recovering your tokens. Highly unfair to the players,their technical issues end up costing their customers, only this company could be so arrogant.