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  Click here to go to the first staff post in this thread.   Thread: unable to login in web version

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  1. #1
    Dreamer
    Join Date
    Jul 2013
    Posts
    331

    unable to login in web version

    im unable to login through the web version. i tried cleaning the cache and cookies tried with Mozilla and MS Edge. but keep getting the loading screen.
    unable to login in web version-but.jpg

    also noticed that im getting 3 cookies for the game named "topeleven.com" but it used to be 1 cookie named "www.topeleven.com".
    unable to login in web version-bug1.jpg

    please resolve the issue asap. thanks.
    Der_Ryan_M and ChelseaJohn like this.

  2.   Click here to go to the next staff post in this thread.   #2
    Administrator
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    Jun 2017
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    567
    Really sorry to hear about this. Forwarding it to the team to look into it.

    Thank you for your patience while we tackle it.

  3. #3
    Newbie M.Sinclair's Avatar
    Join Date
    Mar 2017
    Posts
    21
    For the record

    Same problem
    Tried Firefox and Opera

  4. #4
    Rookie
    Join Date
    Aug 2014
    Posts
    66
    Same

  5. #5
    Dreamer
    Join Date
    Feb 2013
    Location
    Spain
    Posts
    384
    Also tried incognito mode (no cookies) nothing doing

  6. #6
    Dreamer
    Join Date
    Jan 2020
    Posts
    355
    3 hours now without the web version grrrrrr
    Level 32

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  7. #7
    Rookie
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    Jan 2013
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    104
    Same here - Germany...tried firefox and chrome true facebook

  8.   Click here to go to the next staff post in this thread.   #8
    Administrator
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    Jul 2020
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    403
    Hey guys,

    Really sorry about this guys. It seems like there's an issue on Facebook's end. We're still looking into everything and closely monitoring the situation, and will keep you posted.
    SausyFC likes this.

  9.   Click here to go to the next staff post in this thread.   #9
    Administrator SausyFC's Avatar
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    Sep 2016
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    Quote Originally Posted by Taliyah25 View Post
    Hey guys,

    Really sorry about this guys. It seems like there's an issue on Facebook's end. We're still looking into everything and closely monitoring the situation, and will keep you posted.
    Hey everyone,

    This is still the most recent update related to the situation on web. We'll close the thread for now to have this be the most current reply and update with information as soon as possible. We appreciate your patience while this is sorted.

  10.   This is the last staff post in this thread.   #10
    Administrator SausyFC's Avatar
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    Sep 2016
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    1,678
    Hi again all, it appears that this issue has been resolved on FB's end and you should be able to log in normally on web, but please try and let us know.

    Thanks again for the reports and patience while this was tackled
    casperâ„¢ likes this.

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