Results 1 to 4 of 4
Like Tree2Likes
  • 1 Post By Altiplano
  • 1 Post By Altiplano

  Click here to go to the first staff post in this thread.   Thread: Live event offer - not getting what was promised

  1. #1
    Newbie
    Join Date
    Jul 2020
    Posts
    13

    Live event offer - not getting what was promised

    Hi guys

    Anyone else facing this issue

    I’ve decided to buy the live event offer
    176 tokens and MC between 6 and 9 stars with 2 special abilities and a pitch design
    1st free kick specialist 2nd playmaker, however to my surprise the player only has 1 special ability,
    I’ve opened a ticket in the mobile app but unfortunately no reaction has come, (I’m aware of the support level of Nordeus)

    I have print screen of the bought “reward” where is shown/proof that it contained 2 abilities,just not sure how to upload from iPhone to here

  2.   This is the last staff post in this thread.   #2
    Administrator
    Join Date
    Jul 2020
    Posts
    164
    Hi Arnoud85,

    Great that you already opened a ticket for our support team since they're the ones who can assist you in this matter. They will look into this and get back to you as soon as possible, in case they haven't already. You can check the status of your ticket and replies in the "?" section in-game and check in if needed.

    Best,
    Taliyah25

  3. #3
    Famous
    Join Date
    Oct 2016
    Posts
    1,630
    My offers do NOT have 2 special abilities.
    They have the word "or" between them.

    Will post a screen shot........perhaps.
    minamino likes this.

  4. #4
    Famous
    Join Date
    Oct 2016
    Posts
    1,630
    Live event offer - not getting what was promised-image.jpg

    Sometimes it pays to read the small print.
    minamino likes this.