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Thread: Cannot collect Topscorer Challenge reward

  1. #1
    Newbie
    Join Date
    Dec 2020
    Location
    Svaneke, Denmark
    Posts
    3

    Cannot collect Topscorer Challenge reward

    Good people at Nordeus, I just won Topscorer Challenge last season but I cannot collect my reward because Topscorer Challenge has not appeared on my screen since the new season began. Please enable me to collect my reward. Thank you.

    Manager ID: Jakob Marschner
    Team name: Svaneke IK
    Manager level: 12 (as of new season)
    Topscorer: Rafaele Ferrari (49 goals)
    LordSmokelot likes this.

  2. #2
    Moderator dave1311's Avatar
    Join Date
    Jun 2014
    Location
    Northallerton, United Kingdom
    Posts
    1,787
    I'm afraid that we cannot help you here. You will need to contact Support. Did you definitely join it last season?
    I always screenshot my proof of joining the Top Scorer event just in case something like this happens.
    You could always try accessing the game on another device as well (Android, iOS, PC).
    Good luck, I hope you get sorted.
    KFC ROMANBY
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  3. #3
    Newbie
    Join Date
    Mar 2021
    Posts
    1
    Same issue here, on both my accounts and yes, I definitely joined, you guys should look into it
    LordSmokelot likes this.

  4. #4
    Famous Ποσιδονας's Avatar
    Join Date
    Oct 2015
    Posts
    1,916
    No Dave. In this buggy season we are not able to see the top scorer event at all. As it doesn't exist. So cannot claim the prize. Tomorrow the new season is starting so goodbye. Support? lol.

  5. #5
    Rookie
    Join Date
    Jan 2018
    Posts
    60
    Well.. The new season begins today... The new challenge too.. And I can't claim the reward from last season.
    And no response from support...
    LordSmokelot likes this.

  6. #6
    Apprentice iptables's Avatar
    Join Date
    Dec 2018
    Posts
    271
    Same here, and I know I won it, because I was ahead 10 goals. 2nd place was... my AML
    !!! And From The Ashes He Was Reborn !!!

  7. #7
    Newbie
    Join Date
    May 2018
    Posts
    43
    I have the same problem- it is not there to claim from last season