Problems with daily video bugs

I want to report some bugs in the daily videos
Some videos show slowness, to the point of stopping the App itself, not arrive finish the video count..
another situation, I see about 5 or 6 videos, then it loads, loads and no video comes out...

A person has to enter, exit, enter several times to see all the videos...
I have 2 accounts and the same problem occurs on 2 accounts...

I've done everything, cleared the cache, changed the advertising id, etc etc.
Since the last update, it has some bugs..

Facing same issue as you when using Apple device. Ok on Android. Issue started a few hours ago. Was fine before. For me, restarting the app didn't work. Loads but eventually no ads.

I have the same bugs on Android with correct Video loading. Only 1-2 videos and then it stops to load any videos.

Unable to watch videos this morning. so far I have lost my 25 green boots

The same problem today. As a result I have lost 50 green boosts. And no help from Administration.

Today I have the same problem. I can't load daily videos in this game. During 3 days I have lost more then 50 boosts because of this problem. And till the present time I haven't any reply from the Administration. I cleared the cash, I also reinstalled this game but nothing helps. Also the Nordeus help team is not working in the right way. I can't address my concern to the Nordeus help team directly.

Same problem here as well. I'm gonna forward it.

Thanks for the reports guys, appreciate them.
Cheers

It gets worse and worse.
Videos are very slow, the APP itself is very slow, everything is slow.
What's up with Top Eleven anyway?

Today I have again the same problems with daily videos loading. Only 1-2 videos or even 0. What has happened again? ((((

And now I have big problems with advertising videos loading. Dear Administration, please be so kind to find a proper solution

For a few days now I have a specific ad from a casino game, which starts, I can instantly close it but then I get no green and I must restart the game, as no other videos load. Often after restart the same video appears again. So watching the ads right now takes ages because of this one ad...
Please look into it.

Report the ad and it will disappear. I had a Amazon ad that kept screwing with me so I reported it as "not showing right" and I never see it anymore.

Today I also have problems with daily video loading. I kindly ask you to find the necessary solution of this problem.

Quote:

---

Originally Posted by Der_Ryan_M

For a few days now I have a specific ad from a casino game, which starts, I can instantly close it but then I get no green and I must restart the game, as no other videos load. Often after restart the same video appears again. So watching the ads right now takes ages because of this one ad...
Please look into it.

---

I have the exact same issue with ads from "King of Avalon". I can instantly close, but no reward, and then also no further ads. I have to close and restart the app, in the hope that the same ad doesnt come again.

Quote:

---

Originally Posted by InvincibleGinger FC

Report the ad and it will disappear. I had a Amazon ad that kept screwing with me so I reported it as "not showing right" and I never see it anymore.

---

How can I do this? No option there for this...

Quote:

---

Originally Posted by Der_Ryan_M

For a few days now I have a specific ad from a casino game, which starts, I can instantly close it but then I get no green and I must restart the game, as no other videos load. Often after restart the same video appears again. So watching the ads right now takes ages because of this one ad...
Please look into it.

---

I have the same problem with an ad, it either takes forever to load and I have to skip it or reload the game, or the game refreshes after the ad and I lost that video. I also like to know how to report the ad.

This is still not fixed:

Attachment 138105

It’s almost always the same ad and it gets stuck at this screen. It used to be that I can tap on the “close” button, it asked me if I want to skip, I tap No and the ad worked. Now nothing happens, I have the close the game, re open and then see the same ad again, and close the game, …

Today I also have big problems with daily videos loading. Dear Sirs, it's time to resolve this problem forever!

Same issue. As mentioned earlier, king of avalon and some casino game. Have to restart app, no booster and unable to report ad or change preferences

Quote:

---

Originally Posted by Sinany03

This is still not fixed:

Attachment 138105

It’s almost always the same ad and it gets stuck at this screen. It used to be that I can tap on the “close” button, it asked me if I want to skip, I tap No and the ad worked. Now nothing happens, I have the close the game, re open and then see the same ad again, and close the game, …

---

Yeah this $hit happens. Need to wait for 3-5secs until that X button on top right popped up, click Cancel.
Then they ask are you sure you want to Cancel? Click NO. Then there's Play button appears (don't click it else you'll redirect to external site on webrowser) after you click NO then the video plays.
Quite a hassle really, before this when I click NO I proceed to click the Play button, & it redirect to external site. and then I finally understand they autoplay the ads after you click Cancel (there's a slight delay so don't get bait to click the Play button).
Still wtf man? Why all the video ads have this $hit problem now? Before this there's no problem!

https://media0.giphy.com/media/NDpxu...giphy.gif&ct=g

Quote:

---

Originally Posted by jarharnamme

Yeah this $hit happens. Need to wait for 3-5secs until that X button on top right popped up, click Cancel.
Then they ask are you sure you want to Cancel? Click NO. Then there's Play button appears (don't click it else you'll redirect to external site on webrowser) after you click NO then the video plays.
Quite a hassle really, before this when I click NO I proceed to click the Play button, & it redirect to external site. and then I finally understand they autoplay the ads after you click Cancel (there's a slight delay so don't get bait to click the Play button).
Still wtf man? Why all the video ads have this $hit problem now? Before this there's no problem!

https://media0.giphy.com/media/NDpxu...giphy.gif&ct=g

---

That’s what I was trying to say. What you described and posted the video about, that used to work for me, too. Now I can’t tap the close button, nothing happens and it is stuck in that black screen. And the same ad comes up more than 90% of the times I try to watch an ad. After a couple of tries, I just simply give up.

And as the others said, I have to reload the game every time this happens, and there is no “report ad” button.

I suspect this is just a plot of Nordeus to make us spend our green packs :D

Same here. Cleared the cache, then reset the advertising ID (first time doing that). Now instead of it taking forever to load a video, I just can't watch videos anymore.

The fact Nordeus won't even claim responsibility to help--it must be your internet connection, they say--makes it all the more frustrating.