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Thread: Problems with daily video bugs

  1. #1
    Newbie
    Join Date
    Sep 2020
    Posts
    25

    Problems with daily video bugs

    I want to report some bugs in the daily videos
    Some videos show slowness, to the point of stopping the App itself, not arrive finish the video count..
    another situation, I see about 5 or 6 videos, then it loads, loads and no video comes out...

    A person has to enter, exit, enter several times to see all the videos...
    I have 2 accounts and the same problem occurs on 2 accounts...

    I've done everything, cleared the cache, changed the advertising id, etc etc.
    Since the last update, it has some bugs..

  2. #2
    Pro EastsiderSG's Avatar
    Join Date
    Feb 2019
    Location
    Singapore
    Posts
    996
    Facing same issue as you when using Apple device. Ok on Android. Issue started a few hours ago. Was fine before. For me, restarting the app didn't work. Loads but eventually no ads.

  3. #3
    Newbie
    Join Date
    May 2020
    Posts
    20
    I have the same bugs on Android with correct Video loading. Only 1-2 videos and then it stops to load any videos.

  4. #4
    Apprentice
    Join Date
    May 2014
    Posts
    182
    Unable to watch videos this morning. so far I have lost my 25 green boots

  5. #5
    Newbie
    Join Date
    May 2020
    Posts
    20
    The same problem today. As a result I have lost 50 green boosts. And no help from Administration.

  6. #6
    Newbie
    Join Date
    May 2020
    Posts
    20
    Today I have the same problem. I can't load daily videos in this game. During 3 days I have lost more then 50 boosts because of this problem. And till the present time I haven't any reply from the Administration. I cleared the cash, I also reinstalled this game but nothing helps. Also the Nordeus help team is not working in the right way. I can't address my concern to the Nordeus help team directly.

  7. #7
    Moderator milpol's Avatar
    Join Date
    Jul 2016
    Location
    Greece
    Posts
    1,999
    Same problem here as well. I'm gonna forward it.

    Thanks for the reports guys, appreciate them.
    Cheers

  8. #8
    Rookie
    Join Date
    May 2020
    Posts
    85
    It gets worse and worse.
    Videos are very slow, the APP itself is very slow, everything is slow.
    What's up with Top Eleven anyway?

  9. #9
    Newbie
    Join Date
    May 2020
    Posts
    20
    Today I have again the same problems with daily videos loading. Only 1-2 videos or even 0. What has happened again? ((((

  10. #10
    Newbie
    Join Date
    May 2020
    Posts
    20
    And now I have big problems with advertising videos loading. Dear Administration, please be so kind to find a proper solution

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