Game will not load at all after the update (iOS)

[kevolution]

I've never had any problems with the app before, but after updating to the latest version, the game will not load at all. A red screen just flashes for a fraction of a second and then it crashes and exits to the home screen. iPad using iOS 10.3.3

[dave1311]

Have you tried uninstalling then a reinstall?
Clear the cache?

[kevolution]

Have you tried uninstalling then a reinstall?
Clear the cache?

Have deleted the app and downloaded it again, have hard reset the device. All to no avail.
Not sure where the cache would be on iOS.

[dave1311]

Have deleted the app and downloaded it again, have hard reset the device. All to no avail.
Not sure where the cache would be on iOS.

1. Open the Settings app and click Safari.
2. Tap "Clear History and Website Data." Tap "Clear History and Website Data" to clear your Safari cache, history, and cookies. ...
Your device will double-check that you want to clear Safari's data. 3. Click through the message that follows.

[Taliyah25]

I've never had any problems with the app before, but after updating to the latest version, the game will not load at all. A red screen just flashes for a fraction of a second and then it crashes and exits to the home screen. iPad using iOS 10.3.3

Hi Manager,

Sorry to hear that. The minimum OS requirements changed with the Top Eleven 11.14.1 update and iOS versions below 11 are no longer supported. More information on this change was shared in game and in this FAQ article. You should be able to load your club on Web Browser if you linked it to your FB account, or transfer it to a different device via Game Center. If you need any assistance with it, feel free to get in touch with our support team through this link.

Best,
Taliyah25