Association match bug (urgent)

[Nakitsi]

Sausy I have read many of your posts in this forum and many are useful - believe me there is nothing personal when I tell you that I dont think you really, sincerely and deeply feel sorry about all these things (and you know how many) that happen in the game… To be precise, I believe that the company literally does not care at all about what is happening and the simple reason for this is that it does not lose a penny of everything that is done, that is, it does not have a financial problem, so it gives a **** that the game does not work properly… Let's be honest (or at least just adults) we know how the world works. And because many words are poverty (they say in my country) take a look at these images that I put in a new thread “New Sponsor - Same old problems” Since always, but always everything becomes so sketchy, how can one believe that the owners of this company are really interested … Ps. Don’t tell me to make a ticket I just did and… who cares…

[jarharnamme]

this is not fair. imagine some asso lose because of this & drop division.
i am lucky, mine still in highest division and missed out on potential 12tokens.
but what about the guys who will get relegated because of nordeus incompetence?

[senicro]

we also lost to a weaker team. even the first game we could support, he was leading 2-0 before everything froze, it says he lost 0-1. only these 9 points would be enough for us to be in the finals, so for the first time in 6 seasons we are not playing for 1st place because of this mess, but luckily we have accumulated enough points before this so there should be no problem with our position.
this is 3rd bug in last 3 seasons. 1st was scorer reward which I never received, then the tokens I paid for, I got them 3 days after I contacted support and now this. I get that every game can have minor bugs, but bugs in this game are so big that it makes people stop playing.

[Blok 45]

Hi Managers,

Merging all the threads regarding affected FA matches here.

We've released a fix that should address FA matches happening now and going forward and are monitoring closely.

Regarding those affected matches from earlier FA fixture slots, we are continuing to assess the impact and will share a follow-up as soon as we can.

We are sincerely sorry for the issues that you've experienced and really appreciate your continued patience and feedback while we tackle this.

Best,

SausyFC

May l inform you that Nordeus' "sincere sorries" and "appreciation" can't be added to the points that my association has. So we don't need them.

[Spartan117]

Hi Managers,

Merging all the threads regarding affected FA matches here.

We've released a fix that should address FA matches happening now and going forward and are monitoring closely.

Regarding those affected matches from earlier FA fixture slots, we are continuing to assess the impact and will share a follow-up as soon as we can.

We are sincerely sorry for the issues that you've experienced and really appreciate your continued patience and feedback while we tackle this.

Best,

SausyFC

Hi Sausy I and my association mates didn't get the compensation package even though we were affected by the bug. Here's the association tag: #LV4PFF

[u3poD]

nordeus send me gift because of this bug and it had logo, shirt, 10 tokens, 10 red, green, blue packs and player 25 years AMC, 104% shadow striker. But not all players recieve this compensation.
How many of you recieve it guys?

[Guido van den Berg]

nordeus send me gift because of this bug and it had logo, shirt, 10 tokens, 10 red, green, blue packs and player 25 years AMC, 104% shadow striker. But not all players recieve this compensation.
How many of you recieve it guys?

My both teams did not receive anything.

[hudai]

i didn't get anything as well lol

[RaiKo]

What's this once again?

[senicro]

Wth, my team experiencing this bug, again!? I played 1st, was 3-0 for me, ended as draw, other teams were not able to enter their game. I'm sick of this s*!