Draw Frenzy reward disappeared

[RaiKo]

Yes i can confirm it for my side that play style booster rewards in draw frenzy event are disappeared and they are not added to inventory.

[jarharnamme]

Yes i can confirm it for my side that play style booster rewards in draw frenzy event are disappeared and they are not added to inventory.

i have report this bug since last season. on 2 occasion. on the forum and the support.
(and now this is the 3rd time happens to me!)
no actions taken, no reward, no compensation..

the support response as if we're dumb and dont know how or where the boosters are and dont know it didnt added to your players and team.
it's like the support (the one after i response to the support bot "no your auto answer didnt solve my issue") are totally clueless and never play top11..
it's like nodeus outsourced the support to some small company that doesnt play top11 or have it installed on their devices!

and the answer they gave to you is like:-
"hello good morning sir. you've problem with your PC? ok go to your computer, click on window button, go to shutdown and choose restart your computer and your problem will be solved!"