Wow, think this issue may just be the straw that broke the camel's back.

Looking back at the task, mine was increase a player to 8 or 9 stars. I used the video drills to increase a player to 8 stars and suddenly the task changed to 9 star.

This, in addition to the screw ups at the end of last season, the shocking compensation Nordeus offered for it, the ongoing issues that, nevermind not being fixed, have been actively ignored and a special sponsor round that's designed to fleece as much cash as possible, means I certainly won't be investing the £20 per month going forward.