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  Click here to go to the first staff post in this thread.   Thread: The maintenance takes too long

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  1. #1
    Addicted
    Join Date
    Jan 2016
    Posts
    678
    Quote Originally Posted by macmag123 View Post
    Hey Guido, we apologise once again for the inconvenience the mentioned issues might have caused. What happened is that the fixtures were scheduled successfully during the season maintenance, however there were technical difficulties that resulted in a prolonged maintenance time. Because of those difficulties and delay, some Managers couldn't log in and attend the match that was taking place at that time and regularly being played. We are aware of the impact this has on your playing experience. As matches couldn't be replayed or rescheduled, we have sent a compensation to all affected Managers through the Shop section. Make sure to claim it if you haven't already.


    Regarding this Special Sponsor task, if you find an inconsistency in the recorded progress, please contact our support through the "?" option in-game and they'll investigate it further.

    Best,
    macmag123
    I was unable to find any kind of compensation. Please resend it.

  2.   This is the last staff post in this thread.   #2
    Administrator
    Join Date
    Jul 2020
    Posts
    403
    Quote Originally Posted by hweegenaar View Post
    Isn't there a status page on the T11 official page that shows the status of issues? This forum is hardly used by T11 support, technical or product development workers, on the in-game support chat you'll receive a better answer for personal issues with the game guys.

    T11 just close this forum if there is hardly any T11 staff member active here.
    Quote Originally Posted by Guido van den Berg View Post
    I was unable to find any kind of compensation. Please resend it.
    Hey Guido, please send me your Manager ID in a direct message when you get a chance and I'll give it a look. Thanks!