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  Click here to go to the first staff post in this thread.   Thread: Can not load advertising and get booths

  1. #1
    Newbie
    Join Date
    May 2020
    Posts
    43

    Can not load advertising and get booths

    Dear Sir/Madam, from today's morning I can't load the advertising videos to get my daily booths for the advertising. I see that the advertising is loading but after the long waiting the blue loading icon becomes black and the loading stops. Please be so kind to fix this bug as soon as possible, because I will start my Association games in 30 minutes and I need time to prepare my team for these important games. Thank you very much in advance. I hope for your understanding and urgent help.
    Manuela Alvez and vinim like this.

  2. #2
    Newbie
    Join Date
    May 2020
    Posts
    43
    The same problem all the day. Where is your help? My ID is -8645664091769079605.
    I really need your urgent help.
    Manuela Alvez and vinim like this.

  3. #3
    Newbie
    Join Date
    May 2020
    Posts
    43
    In addition to the problems with the advertising videos loading I have problem with help menu loading. It os also loading and loading without the end and I can't apply for the help through the game menu.
    Manuela Alvez likes this.

  4.   This is the last staff post in this thread.   #4
    Administrator
    Join Date
    Oct 2022
    Posts
    88
    Quote Originally Posted by almac View Post
    In addition to the problems with the advertising videos loading I have problem with help menu loading. It os also loading and loading without the end and I can't apply for the help through the game menu.
    Hey Manager, sorry to hear that you're having difficulties with Video Ads. Considering that this is a third-party matter, the availability of Video Ads depends on various factors. However, we'll forward your feedback on the experience to the team. You can find more info about it in our FAQ: https://norde.us/ho

    As for the mentioned 'Help' endless loading, in case the issue still persists make sure to check your internet connection, clear the cache, and re-install the app. If that doesn't solve it, you can contact us via Web or by email (with the provided info: Manager ID, game version, and screenshots of the issue). Cheers, macmag123

  5. #5
    Newbie
    Join Date
    Mar 2022
    Location
    Portugal
    Posts
    19
    Quote Originally Posted by macmag123 View Post
    Hey Manager, sorry to hear that you're having difficulties with Video Ads. Considering that this is a third-party matter, the availability of Video Ads depends on various factors. However, we'll forward your feedback on the experience to the team. You can find more info about it in our FAQ: https://norde.us/ho

    As for the mentioned 'Help' endless loading, in case the issue still persists make sure to check your internet connection, clear the cache, and re-install the app. If that doesn't solve it, you can contact us via Web or by email (with the provided info: Manager ID, game version, and screenshots of the issue). Cheers, macmag123


    That's an excuse that no longer sticks.
    It's your fault, not the advertising entity's.
    I have the same problem, the videos are very slow.
    I use 3 different devices, and on all devices the videos are slow.

  6. #6
    Apprentice
    Join Date
    Jan 2023
    Posts
    156
    I watched several videos and didn't get the rewards, this has been going on since yesterday.