Can't Get FA Tournament tokens reward

[Alexder]

Hello
Am I the only one ? I guess no, because my teammates have the same issue

[Foreverbx]

Je viens d'essayer et j'ai pu récupérer la récompense

[Outkast]

I have the same problem

[ianruk]

Same here there is no option to claim it even though its over

[almac]

I and my Association mates have the same problem. What has happened???

[greenspider78]

Same issue here, reported on two different associations.

Enviado desde mi motorola edge 30 mediante Tapatalk

[Taliyah25]

Hi Managers, we are working on resolving this issue with Association rewards being unclaimable. We are sorry about the inconvenience caused by this. As soon as there's news, I'll let you know.

Best,
Taliyah25

[Alexder]

Hi Managers, we are working on resolving this issue with Association rewards being unclaimable. We are sorry about the inconvenience caused by this. As soon as there's news, I'll let you know.

Best,
Taliyah25

Hello, I can claim now, but the problem is... I was in Ultimate, we get 3rd place so 35 tokens, but we were relegated in Diamond and the game give us only 23 tokens

[Misbahul Islam]

I am sacked from my association. Now how I can get my tokens because of this problem?

[Taliyah25]

Hi all,

We have finished rolling out a fix for this issue - Managers across all divisions should be able to claim the corresponding reward from last FA tournament in the Association screen.

Hello, I can claim now, but the problem is... I was in Ultimate, we get 3rd place so 43 tokens, but we were relegated in Diamond and the game give us only 23 tokens

If you noticed any inconsistencies while claiming the reward, please get in touch with our support team through the "?" option in-game and they'll be able to check further.

We sincerely apologize for any inconvenience caused by this issue and delay. Thank you for your understanding.

Wishing you all a successful season ahead.

Best,
Taliyah25