What the hell is happening with the videos

[Nakitsi]

For several days I have the same problem... I watch hundred of videos getting nothing... Not only when trying to get, lets say, a rest but even in the events like "video drills"... the "watch to spin" button in blue, you tap it, you watch the video and then nothing, the event is freezing and you have to quit the game and reload it in order to be "normal" again... I have already made a ticket to support, but the answer is like all the answers by Nordeus: "Blah, blah blah, and blah and blah and thank you for your patient"... It's only me that I have such a problem?