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Si daca am insistat am primit urmatorul mesaj;
Greetings Manager,
Thank you for your report.
Please accept our sincere apologies for the delay.
Please make sure to update your game client to the latest version (7.9) in order to avoid such experience with the videos.
Optimizations and tests are performed regularly with video offers for balancing and fairness, and as ever, availability varies; these are dynamic.
These optimizations include an individual daily offer limit cooldown of 24 hours, which is occurring beginning once you¡¯ve reached your daily limit, and not on Top Eleven¡¯s daily update. This is a means of ensuring that Managers aren¡¯t given an advantage.
As soon as we have further solidified parameters we can share, we will communicate them in General with a stuck thread.
Please keep in mind that the limits are dynamic and they don't depend on daily update.
(This includes the double training video)
I hope this has been helpful! If you have any further questions, let us know! 
Best wishes,
Iva
P.S. Can you spare 2 minutes and rate the experience you received with our support team? You talk, we listen 
Deci nici ei nu stiu exact si o dau pe toate partile;daca nu este de la provider atunci poate fi de la faptul ca poate trebuie facut update la ultima versiune.
Apropo de ultima versiune au futut jocul asta de dracii l-au luat .
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