I would ask about the language support in German, but also feel free to PM me your Manager ID so I can follow up that way. Thank you.
SausyFC
Type: Posts; User: SausyFC
I would ask about the language support in German, but also feel free to PM me your Manager ID so I can follow up that way. Thank you.
SausyFC
Thank you for sharing this jarharnamme. I will follow up with the team tomorrow, but in the meantime, please contact Support who will be able to check in greater detail.
SausyFC
Hello FINO ALLA FINE,
I apologize for the delay, but appreciate your patience while the team addresses the number of tickets as a result of yesterday's issues.
SausyFC
Hi GoDenjoGo,
Thank you for notifying me. I will ask and see what's happened there. I apologize for the delay.
SausyFC
Hi subzar, Compensation was added on the backend in the afternoon yesterday, so you won't need to claim anything. Regarding losses, please contact our Support team for a follow up so they can give...
Hi alexp7m,
Thanks for reporting this. Players bought during that period should've maintained the same quality as when you purchased them. Any condition gained during the issue period would've...
Hi everyone,
Please see our follow-up to issues faced yesterday in this thread.
MORE:...
I'm back again with another update.
The fix for the earlier training issue will be rolled out again shortly. This will again only impact player quality gained from this period during which the...
We've had to reverse to as it was before the fix for quality went out. I will provide more info about the status of the other fix as I have it.
Is everything as it was Ryan? Thanks for any info.
SausyFC
UPDATE: A reversal to before the fix is going out now. Offline time of a few minutes expected
We're actively looking into this issue now, I will report back as soon as I have info.
Checking now
Thread updated with more info here: https://forum.topeleven.com/bugs-technical-issues/77889-%5Bannouncement%5D-updated-known-issues-training-issue-1-march.html#post653971
Taken from that thread:
...
CL matches will be fixed from tomorrow, will update when that's fixed as well.
Everything is back up and running, Managers. The team has just pushed fixes for all latency/training issues.
Once again, a huge thank you to everyone for the patience.
Any further news...
Replied to you in PM.
Best,
SausyFC
Hi Timmy, Please log in once again, the fixture times for the next two days have been updated.
SausyFC
Thank you, yes. Added.
We're tracking all of reported issues here on this thread:
https://forum.topeleven.com/bugs-technical-issues/77889-%5Bannouncement%5D-known-issues-1-march.html#post653858
Yes we're looking into that now. Looks like some latency/slow loading and they're appearing for some, but I will report back.
SausyFC
Update: Updated schedules for today are rolling out now, so please keep checking back on when your next fixture in the Cup and/or Super League is.
Regarding training, we are looking into it now...
Hi everyone, we're looking into this currently. Thanks for reporting. Will come back with more info as soon as I have it.
SausyFC